Summary
Overview
Work History
Education
Skills
Timeline
Generic
Caleb Wilson

Caleb Wilson

Lewisburg

Summary

Versatile and achievement-oriented professional with a proven track record at Pratt's Auto, enhancing customer satisfaction and team productivity. Skilled in diagnostic procedures (hard skill) and exceptional at fostering teamwork and collaboration (soft skill). Reduced vehicle downtime significantly, demonstrating a commitment to service excellence and efficiency.

Automotive professional with strong background in vehicle diagnostics and repair. Consistently recognized for delivering reliable and timely solutions that enhance vehicle performance. Known for fostering collaborative team environments and adapting to changing work demands. Skilled in engine repair, brake systems, and electrical diagnostics.

Hardworking Automotive Technician with 11 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.

Overview

13
13
years of professional experience

Work History

Sales Associate

Advance Auto Parts
10.2024 - Current
  • Stock and Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Automotive Technician

Pratt's Auto
03.2014 - Current
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Performed safety and emissions inspections.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.

Carpenter

Adrian Goodnight
05.2012 - 02.2014
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
  • Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Read and interpreted blueprints to follow specifications of projects.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Contributed to successful completion of residential and commercial projects by skillfully installing cabinetry, doors, windows, and flooring materials.
  • Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
  • Measured materials to determine sizes and quantity required for construction project.
  • Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
  • Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
  • Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally while keeping them informed of project progress.
  • Planned projects by identifying necessary equipment, tools, and required assistance.
  • Enhanced client satisfaction by consistently meeting project deadlines and maintaining high-quality craftsmanship in all carpentry work.
  • Inspected job sites to identify potential hazards and establish protection and safety standards.
  • Measured, drilled and sawed materials to perform successful home improvements.
  • Assisted in site preparation and cleanup activities to ensure efficient project workflow and minimize disruptions for clients or other construction teams.
  • Increased safety on job sites by diligently following industry best practices and OSHA guidelines during all carpentry tasks.
  • Improved project efficiency by accurately interpreting blueprints and executing carpentry tasks according to specifications.
  • Assisted in training new carpenters to demonstrate techniques, apply best practices and comply with protocols and regulations.
  • Discarded debris and disposed waste to maintain cleanliness and quality standards.
  • Supported the development of accurate project estimates by providing input on materials needed, labor requirements, and timeline expectations for various jobs.
  • Streamlined project timelines by quickly adapting to changing client needs or design specifications while maintaining quality standards.
  • Constructed custom furniture pieces according to detailed design plans, showcasing creativity as well as technical expertise in woodworking processes.
  • Facilitated harmonious working relationships with crew members to prevent problems and conflicts.

Education

GED -

Todd County Central High School
Elkton, KY
05.2012

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Reliable and punctual
  • Flexible schedule
  • Verbal/written communication
  • Conflict resolution
  • Service oriented

Timeline

Sales Associate

Advance Auto Parts
10.2024 - Current

Automotive Technician

Pratt's Auto
03.2014 - Current

Carpenter

Adrian Goodnight
05.2012 - 02.2014

GED -

Todd County Central High School

Similar Profiles

CREATE PROFILE
Caleb Wilson