Front of House Employee
Chick-fil-A
07.2024 - Current
- Trained new employees on customer service protocols and product knowledge
- Maintained a clean and organized work area to ensure a pleasant dining experience for customers
- Collaborated with team members to ensure smooth operations during peak hours
- Handled customer inquiries and resolved complaints in a professional and timely manner
- Assisted with inventory management and restocking of supplies as needed
- Demonstrated strong communication and interpersonal skills in a fast-paced environment
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
