Caleb Clament

Facilitate a diverse and memorable dining experience, providing exceptional service through comprehensive knowledge of ingredients, flavor profiles, and tasting notes. Streamlined server training process for improved employee retention and quicker onboarding. Assist management with IT and other projects. Teach and implement upselling techniques and guest retention to boost revenue and encourage loyalty to the establishment.

Trained new team members on restaurant procedures, menu items, preparation methods, and performance strategies. Set and enforced service standards to keep a consistent, high-quality environment devoted to customer satisfaction. Provided continuous evaluation and feedback to employees. Implemented training plans in collaboration with management.

Trained employees in essential job functions. Handled employee-related issues to improve performance, professional conduct, and attendance reliability. Initiated plans to improve customer relations, quality standards, and service efficiency. Displayed leadership skills to support employees in meeting expectations.

Worked independently to complete flooring projects in homes with various power tools. Created and managed schedules for myself and employees. Performed periodic cleanings to prepare for incoming contractors. Maintained oversight with accounts & logistics.