Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caleb Duke

Coeur d'Alene,ID

Summary

Adept at quickly grasping new concepts and applying analytical thinking to solve complex problems, I am seeking a challenging opportunity in project management. Proven ability to adapt to changing priorities and work under pressure, fostering a resilient and proactive approach. Eager to apply a strong work ethic, eagerness to learn, and commitment to excellence to drive project success in a dynamic and fast-paced environment. Proficient in the use and terminology of tools and material related to construction.

Overview

10
10
years of professional experience

Work History

Journeyman Plumber

Thomas Brother's Plumbing
02.2023 - Current
  • Independently worked on projects, while offering process coordination and cooperation with other trades.
  • Interpreted blueprints to determine locations, quantities, and sizes of materials required.
  • Installed and prefabricated complex piping systems with proper supports.
  • Measured, cut and fit materials to correct angles.
  • Offered guidance and training to apprentice team members.
  • Tested piping systems before passing inspection.
  • Complied with state plumbing codes throughout duration of each project.
  • Selected type and size of piping required for use.
  • Organized and stocked materials to prepare for upcoming jobs.

Apprentice Plumber

Jet Industries
08.2022 - 02.2023
  • Installed plumbing systems and fixtures in residential and commercial properties.
  • Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.
  • Fabricated, repaired and maintained diverse piping systems according to project specifications.
  • Followed OSHA safety practices and procedures to reduce on-site risks.
  • Installed final trim for finished units in a clean and professional manner.
  • Logged and labeled valves in the piping system for ease of future maintenance.

Apprentice Plumber

Duke Plumbing
09.2015 - 07.2022
  • Installed plumbing systems and fixtures in residential and commercial properties.
  • Kept detailed records of work progress and customer interactions.
  • Independently worked on projects, while offering process coordination and cooperation with other trades.
  • Assessed and ordered inventory needed for specific jobs.
  • Inspected and tested existing plumbing systems for compliance with building codes.
  • Cleaned and maintained plumbing tools and equipment to reduce potential downtime.
  • Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
  • Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
  • Delivered invoices and received payment for completed tasks.

Manager

Union Coffee Roasters
08.2018 - 05.2020
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Onboarded new employees with training and new hire documentation.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Developed unique menu items each quarter and trained staff on proper execution.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Founder

Grumpy Monkey Coffee Co.
12.2013 - 05.2015
  • Managed purchasing, sales, marketing and customer operations efficiently.
  • Interacted well with customers to build connections and nurture relationships.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Handled problematic customers and clients to maintain excellent customer service.
  • Trained new employees on proper protocols and customer service standards.
  • Monitored daily cash discrepancies and inventory.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions.
  • Developed and implemented work flow to teach baristas how to quickly produce customers' orders while building relationship with the customers being served.
  • Controlled costs to keep business operating within budget and increase profits.

Education

4 Year Plumbing Apprenticeship - Plumbing

North Idaho Workforce Training
Rathdrum, ID
06.2023

Skills

  • Residential & Commerical Plumbing
  • Plumbing System Design
  • Good Mechanical Aptitude
  • Safe Work Practices
  • Service Reporting
  • Onsite Instruction
  • Managing Operations and Efficiency
  • Business Planning
  • Team Leadership
  • Business Administration
  • Process Improvement

Timeline

Journeyman Plumber

Thomas Brother's Plumbing
02.2023 - Current

Apprentice Plumber

Jet Industries
08.2022 - 02.2023

Manager

Union Coffee Roasters
08.2018 - 05.2020

Apprentice Plumber

Duke Plumbing
09.2015 - 07.2022

Founder

Grumpy Monkey Coffee Co.
12.2013 - 05.2015

4 Year Plumbing Apprenticeship - Plumbing

North Idaho Workforce Training

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Caleb Duke