Summary
Overview
Work History
Education
Skills
Timeline
Caleb T. Ruzicka

Caleb T. Ruzicka

Quality Assurance Engineer
Austin,TX

Summary

Experienced Quality Assurance Engineer bringing 5 years of experience in automation toolset development. Works extensively with engineering and quality teams to foster quality product development. Recognized expert in API's with record of managing multiple competing priorities.

Overview

10
10
years of professional experience

Work History

Sr. Quality Assurance Engineer

uShip.com
Austin, TX
02.2022 - Current
  • Building test plans that are easily understood by developers and product owners
  • Tracking, reporting and verifying defects to ensure resolutions ares found
  • Maintaining, updating and amending automation suites for both web and API
  • Mentoring other QA to understand the more difficult aspects of their jobs
  • Provide technical feedback for testing needs during the SDLC
  • Drive collaboration between the teams and departments to ensure quality in all aspects of the products we serve.

Quality Assurance Engineer

02.2020 - 02.2022
  • Building test plans for new products
  • Maintaining test cases as product documentation
  • Testing new products in incremental pieces in an Agile workflow
  • Attending and participating in Agile ceremonies
  • Communicating between QA, Product, Development, and Design to ensure products meet specifications
  • Triaging Defects including frequency of errors, the spread of error, and possible solutions
  • Keeping internal documentation up-to-date
  • Maintaining and updating test automation
  • Diagnosing test automation failures and implementing fixes
  • Staying up-to-date with current testing tools and trends.

Quality Assurance Engineer

06.2018 - 02.2020
  • Building test plans for new products
  • Maintaining test cases as product documentation
  • Testing new products in incremental pieces in an Agile workflow
  • Attending Agile ceremonies
  • Communicating between QA, Product, Development, and Design to ensure products meet specifications
  • Triaging Defects including frequency of errors, the spread of error, and possible solutions
  • Keeping internal documentation up-to-date.

Team Lead

05.2016 - 06.2018
  • Lead a specialized team to their success
  • Metrics, accountability, development
  • Ensuring company and employee expectations are being met
  • Responding to customer escalations and high-priority customer cases
  • Created policies and processes for the department.

Member Support Specialist

05.2013 - 05.2016
  • Provided high-quality user support for members of the marketplace
  • Educating, empowering, and influencing overall user satisfaction and understanding
  • Assist with creating policies and processes for the department.

Education

Environmental Studies

Austin Community College
2013

Associate of Arts - undefined

South Puget Sound Community College
2011

Skills

  • SQL, JQL, VB, C#, JavaScript
  • RESTful API’s, Distributed systems
  • AWS, Kibana, Atlassian, MongoDB, PowerShell, Postman
  • Office/Google Suite
  • Mac OS, Windows OS, Android, iOS
  • All major browsers, Google Analytics, Firebase
  • Automated Testing
  • Agile Software Development
  • Software Quality Assurance Knowledge
  • Jenkins CI
  • Quality Assurance Inspections
  • Log Files
  • Active Listening
  • Selenium Webdriver
  • Cross-Functional Team Collaboration
  • Bug Fixes
  • Agile and Scrum Environments
  • Data Validation
  • Cross Browser Compatibility
  • Software Development Tools: JIRA, Confluence
  • Cross-Platform Testing
  • Web and Mobile Application QA

Timeline

Sr. Quality Assurance Engineer - uShip.com
02.2022 - Current
Quality Assurance Engineer -
02.2020 - 02.2022
Quality Assurance Engineer -
06.2018 - 02.2020
Team Lead -
05.2016 - 06.2018
Member Support Specialist -
05.2013 - 05.2016
Austin Community College - , Environmental Studies
South Puget Sound Community College - Associate of Arts,

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Caleb T. RuzickaQuality Assurance Engineer