Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caledonia Dhority

Big Sandy,TX

Summary


Dedicated worker with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Patient Access Representative

Presbyterian Medical Services
06.2024 - 11.2024
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
  • Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
  • Supported medical staff by coordinating diagnostic testing appointments, lab results retrieval, and necessary referrals in a timely manner.

Office Manager

Ducasse Chiropractic
05.2023 - 07.2024
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Bartender/Waitress

LaVentana Steakhouse
03.2022 - 05.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.

Education

High School Diploma -

Homeschooled
Franklin, ME
05-2018

Skills

  • Customer service
  • Multitasking and organization
  • Money handling
  • Claims handling and coverage verification
  • Phone and email etiquette

Timeline

Patient Access Representative

Presbyterian Medical Services
06.2024 - 11.2024

Office Manager

Ducasse Chiropractic
05.2023 - 07.2024

Bartender/Waitress

LaVentana Steakhouse
03.2022 - 05.2023

High School Diploma -

Homeschooled
Caledonia Dhority