Hiring Manager Enclosed is a copy of my resume for I set high standards for myself, and consistently achieve my goals. I acquired my training through an intense and excellent training program while working in the customer service industry. I am highly motivated, a team player and able to work under pressure. Some of my skills are: creativity, eager to learn, resourceful, possess the ability to handle complaints, can handle full range of customer services in a prompt and professional manner. These services include resolution of billing and equipment inquiries/problems, changes to subscriber account information and services, cash handling experience, check and credit card transactions, type 35 wpm, flexible work hours, skilled in basic MS word. I am confident in my customer service abilities and have obtained commendations from previous employers that state the same. I look forward to working with your organization and would appreciate the opportunity to discuss employment opportunities with you. Please call me at the above number at your convenience. Sincerely, Caledra Mack Objective: To secure an opportunity to utilize knowledge and skills gained through education and work experience.