Caleigh English
Tempe,AZ
Summary
Results-driven Shift Supervisor with expertise in operational management and team leadership. Proficient in conflict resolution, performance optimization, and fostering collaboration in high-pressure environments. Known for strong organizational skills and effective communication, ensuring a productive workplace.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Shift Lead
Pedal Haus
01.2022 - Current
- Enhanced team productivity by supervising daily operations and workflow efficiency.
- Ensured compliance with policies and safety regulations during daily operations management.
- Facilitated staff performance evaluations, driving team development initiatives and improvements.
- Adapted to changing demands, maintaining composure to meet customer needs effectively.
- Served high volumes of customers efficiently while maintaining quality and accuracy standards.
Personal Trainer
Self Employed
02.2022 - 08.2022
- Developed personalized fitness programs aligned with individual needs and goals.
- Conducted training sessions encompassing strength training, cardiovascular exercises, and stretching techniques.
- Fostered motivation and accountability among clients with a positive and supportive coaching style.
Lead Bartender
Zipps Sports Grill
08.2016 - 08.2022
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Maintained meticulous inventories to optimize ordering efficiency for liquor, beer, wine, and bar supplies.
- Enhanced bar profitability through mentoring team members on standard operating procedures and productivity enhancement strategies.
Bank Teller
Wells Fargo
03.2014 - 04.2016
- Enhanced customer loyalty through strong communication and relationship-building skills.
- Identified customer financial needs, fostering trust and increasing sales opportunities.
- Executed currency audits with team, ensuring compliance with dual-control procedures.
- Reconciled cash drawer balances, resolving discrepancies for accurate cash flow records.
Administrative Assistant
Colorado Glass and Shower
12.2013 - 03.2014
- Facilitated effective communication by managing front desk calls and emails.
- Streamlined internal and external inquiries as primary contact for communications.
- Organized and updated databases for accurate and accessible information retrieval.
Education
Bachelor of Science - Business Administration and Management
Herzing University
12-2021
Skills
- Staff supervision
- Performance improvement
- Positive customer experiences
- Time management
- Multitasking
Certification
- Alison, Online Administrative Assistant Certificate 2024
- Alison, Online Legal Administrative Certificate 2024
- National Personal Training Institute, Mesa, AZ Personal Training Certificate 2021
Timeline
Personal Trainer
Self Employed
02.2022 - 08.2022
Shift Lead
Pedal Haus
01.2022 - Current
Lead Bartender
Zipps Sports Grill
08.2016 - 08.2022
Bank Teller
Wells Fargo
03.2014 - 04.2016
Administrative Assistant
Colorado Glass and Shower
12.2013 - 03.2014
Bachelor of Science - Business Administration and Management
Herzing University