Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Amazon Driver
Flying Pig
Hamilton, OH
10.2022 - Current
Managed route planning using GPS technology for optimal delivery efficiency.
Provided exceptional customer service by addressing inquiries and concerns promptly.
Maintained accurate records of deliveries, including signatures and package conditions.
Collaborated with dispatch team to resolve issues related to delivery schedules.
Loaded truck and properly secured items to prevent damage for deliveries.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Inspected load security and checked for damages.
Loaded and unloaded various delivery vehicles with correct order and balancing.
Drove truck in urban and rural areas to expertly make a high volume of deliveries.
Fostered positive working relationships with regular customers.
Minimized company liability and risks to loads by obeying traffic laws.
Identified mechanical issues, completed basic repairs and reported serious concerns to management.
Driver
Jimmy John's
Monroe, OH
08.2018 - 08.2023
Delivered goods and products to customer on time and in excellent condition.
Utilized GPS and navigation tools to optimize route planning and ensure timely deliveries.
Maintained professional and friendly demeanor during deliveries, enhancing customer satisfaction and company reputation.
Communicated with customers to provide delivery updates and confirm delivery locations.
Followed all relevant traffic laws and safety regulations.
Communicated with customers to provide timely delivery updates and confirm locations, ensuring a smooth delivery process.
Drove safely in various weather and road conditions to avoid accidents.
Shift Leader
Jimmy John's
West Chester, OH
08.2015 - 08.2023
Trained new employees and delegated tasks to enhance team efficiency and ensure smooth operations.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Managed shift operations, allocated resources, and monitored team performance to maintain profitability and operational effectiveness.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Resolved employee conflicts to foster a positive and productive work environment.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Dog Handler
Happy Dogs
Muncie, IN
09.2021 - 04.2022
Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
Greeted pet owners, outlined services and costs, and identified special needs of animals in care.
Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
Observed animals to assess individual needs and behaviors for personalized care.
Administered prescribed medications to animals based on individual needs.
Conferred with owners on training methods to reinforce skills learned in classes.