Summary
Overview
Work History
Education
Skills
Software
Timeline
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Caleigh Van Slambrook

Caleigh Van Slambrook

Kent,WA

Summary

Performance-oriented and skilled Clerical professional methodical about managing administrative, promotional and customer service functions to support team and improve group productivity. Prioritize and multitask to handle every need with well-qualified assistance. Diligently pursue every chance to capture new business by monitoring properties, organizing lead data and maintaining efficient schedules.

Overview

10
10
years of professional experience

Work History

Real Estate Office Assistant

Homes From Heidi
05.2023 - Current
  • Proactively lead several operational projects and tasks in alignment with our team goals and processes
  • Managed client database for all team agents to ensure data accuracy, lead tracking/reporting, and consistent client connection
  • Collaborated with agents as acting transaction coordinator to optimize transaction timeline and execution
  • Managed physical office space through inventory management, tech support and a variety of other administrative tasks
  • Played a key role in the development of SOPs, onboarding procedure and materials, and new hire training resulting in successfully onboarding 3 new agents and 1 new admin team member
  • Owned and executed a full transition of the database into Monday.com and its continual development through process automation, reporting, and data reconciliation
  • Acted as transaction coordinator end to end, ensuring exceptional client experience, contractual compliance, and seamless coordination between all parties
  • Designed, planned, and executed 6+ client/farm events per year tailored to specifically identified goals
  • Created and delivered a wide variety of digital and physical marketing materials including social media content, transaction marketing, event marketing, quarterly newsletter, and a sustained 2-week touchpoint campaign
  • Implemented several digital platforms to elevate the team's client experience and operational efficiency

Assistant Drill Team Coach

Bellevue High School
08.2020 - Current
  • Prepare and organize annual practice, competition, and activities calendar with attention to building the program year over year
  • Collaborate with multiple departments to market team
  • Innovated the sports department for efficiency
  • Manage special projects
  • Selected and coached co-ed team ranging 13 – 21 members to perform at football games and competition squad statewide
  • Build and evaluate annual budget, with a focus on cost reduction and budget maximization
  • Adapted quickly to unforeseen situations, determining the most beneficial/financially sound solution, which was executed to resolve challenges
  • Imagined and developed comprehensive lesson plans for each practice, instructed with clear and concise instruction to maximize use of practice times while engaging team members
  • Effectively communicated with school and district leadership, school staff, parents, and students across multiple platforms about all activities

Executive Business Partner

Frontdoor Inc
11.2021 - 09.2022
  • Proactively supported multiple senior executive’s calendars, identifying opportunities to improve efficiency, streamlining processes, and ensuring all leaders’ needs were met, which contributed to smooth operations
  • Managed the Seattle satellite office ensuring proper functioning of all facilities and digital equipment, strategically planning, and successfully executing large organizational events involving catering for a variety of teams while effectively managing budget and inventory
  • Delivered exceptional customer service to HR, Sales, and Operations Services groups with invoice processing, planning, and executing organizational activities including team building and conferences to enhance employee engagement
  • Served as point of contact for many associate needs
  • Played key role in utilizing Workday for HR, employee onboarding and training, equipment ordering for new employees, and off-boarding to ensure the employee experience was top notch starting with getting hired
  • Restructured employee recognition awards program by collaborating with vendor to streamline recognition awards process, achieved consistency, reduced errors, and improved gift selection and timeliness of receipt
  • Executed companywide tenure recognition program in virtual environment, escalating and collaborating on opportunities for continuous improvement resulting in elevated employee, customer, and vendor experiences

Senior Administrative Assistant

Starbuck Coffee Company
04.2019 - 10.2021
  • Supported multiple executives’ calendars, optimizing day-to-day schedules, and proactively anticipating and managing upcoming needs
  • Scheduled and organized activities such as meetings, conferences, travel arrangements, and HR organizational activities; Managed executive expense reporting and guide budget management
  • Acted as a liaison with internal and external partners, playing a key role in success of day-to-day operations, reengineered business practices during COVID-19, and created a positive work climate for supported teams
  • Delivered exceptional customer service serving as the main point of contact for all functional information for the two Vice President led organizations and eight subordinate organizations
  • Curated and prepared materials for leaders’ meetings, one-pagers to assist team needs, and prepared tracking sheets
  • Documented and distributed all organizational communications, policies, processes, and best practices to ensure top level employee communication
  • Supported and managed complex projects servicing the functional mission
  • Planned and executed multiple successful large events for 200+ partners over multiple platforms
  • Performed a stretch role as a Space contact for 300+ partners, planning and facilitating 3 large organizational moves and a complete pack-out during the pandemic

Administrative Assistant

Starbuck Coffee Company
10.2017 - 04.2021
  • Supported Multiple leaders’ calendars with efficiency and attention to detail, ensuring they are fully prepared for upcoming deliverables, decisions, and forums
  • Anticipated leaders’ needs with precision to ensure maximum efficiency in day-to-day business operations
  • Prioritized leaders’ and organizational needs with a consistent level of accuracy
  • Effectively communicated and collaborated with cross-functional leaders and administrative professionals to deliver on organizational goals
  • Achieved results and success by planning and providing several successful events, board meetings and organizational activities with internal and external partners
  • Planned and organized complex national and international travel for two VPs and eight directors often spanning over 3+ weeks per trip
  • Itemized and submitted nuanced expense reports with special attention to exchange rates and international discrepancies

Education

Bachelor of Science (BS) - Business

Asbury University

Skills

  • Exceptional Customer Service
  • Team Leadership
  • Employee Relations
  • Onboarding
  • Problem Solving
  • Process Improvement
  • Event Planning
  • Employee Engagement
  • Project Management
  • Digital Marketing
  • Operational Development
  • Training Development
  • Data Management
  • Transaction Coordinator
  • Systems Implementation
  • Conflict Resolution
  • Verbal & Written Skills
  • Collaboration
  • Asset Acquisitions
  • Strategic Planning
  • Schedule Coordination
  • Vendor Management
  • Research
  • Organizational Leadership
  • Real Estate License
  • Microsoft Office Suite
  • Mondaycom
  • Canva
  • O365
  • Visio
  • SharePoint
  • Cisco
  • MS Teams
  • Zoom
  • SkySlope
  • Miro
  • Mailchimp
  • Google Suite
  • Adobe Acrobat
  • NWMLS
  • Typeform
  • Printing & Faxing
  • ChatGPT
  • Dropbox
  • Docusign
  • Basecamp

Software

Mondaycom

Microsoft Office Suite

Google Suite

Timeline

Real Estate Office Assistant

Homes From Heidi
05.2023 - Current

Executive Business Partner

Frontdoor Inc
11.2021 - 09.2022

Assistant Drill Team Coach

Bellevue High School
08.2020 - Current

Senior Administrative Assistant

Starbuck Coffee Company
04.2019 - 10.2021

Administrative Assistant

Starbuck Coffee Company
10.2017 - 04.2021

Bachelor of Science (BS) - Business

Asbury University

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Caleigh Van Slambrook