Caleisha Johnson
Westmoreland,Jamaica
Summary
As a hard-working, professional, and resilient person who fully understands the high levels of responsibility that comes with the role within the hospitality and tourism industry for over10 years. I thrive in dynamic environments that demand creative problem-solving and innovative thinking. I am eager to contribute to the success of your team.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Housekeeper
Cliff House Hotel
591 Shore Road Cape Neddick ME
12.2024 - Current
- Make beds wash and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
Housekeeper
Zota Beach Resort
4711 Gulf of Mexico Dr ,longboat Key ,fl 34228
08.2024 - 12.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
Housekeeper
JW Marriott Turnberry
Miami, USA
11.2022 - 08.2023
- Performed a variety of cleaning activities such as sweeping, mopping dusting, polishing, making beds and clean bathrooms
- Ensured that all room are secure for inspection according to required
- Notify supervisors or managers on any damages, deficits and disturbances
- Supported laundry operations, washing, sorting and folding linens
- Arranged and stock the pantry with linen and supplies
Waitress
Grand Palladium Resort & Spa
Hanover, Jamaica
12.2019 - 10.2022
- Welcome and seat customers
- Took orders and serve customers using the point-of-sales system
- Serve food and/or beverages to customers, prepare and serve speciality dishes at table required
- Ensured proper cleaning of checkout and dining area
- Acted as waitstaff supervisor when required
Housekeeper
Grand Lido Hotel
Negril, Jamaica
02.2010 - 11.2015
- Prepared guest rooms for arrivals
- Kept the facilities and common areas clean
- Arranged and stocked the pantry with linen and supplies
- Restocked toiletries and linens
- Handover lost and found articles if any found in the room
- Coordinate with maintenance staff for timely repairs and maintenance needs
Education
High School Certificate - undefined
Grange Hill High School
01.2007
Skills
- Communication skills
- Customer service
- Attention to Details
- Time Management
- Team Player
- Ability to multitask
- Honesty/integrity
Certification
Dining Room Department
Timeline
Housekeeper
Cliff House Hotel
12.2024 - Current
Housekeeper
Zota Beach Resort
08.2024 - 12.2024
Housekeeper
JW Marriott Turnberry
11.2022 - 08.2023
Waitress
Grand Palladium Resort & Spa
12.2019 - 10.2022
Housekeeper
Grand Lido Hotel
02.2010 - 11.2015
High School Certificate - undefined
Grange Hill High School