Calen Haltom

• Enhanced customer engagement to boost repeat purchases.
• Elevated sales figures through effective customer engagement and tailored product suggestions.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
• Self-motivated, with a strong sense of personal responsibility.

Supervised day-to-day operations to meet performance, quality and service expectations.

• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Prevented losses due to internal theft by cultivating a strong ethical culture within the store team through regular discussions on integrity and accountability.
• Promoted a customer-focused approach to loss prevention efforts, ensuring a balance between maintaining security and providing an enjoyable shopping experience for patrons.
• Acted as liaison between retail location personnel and corporate Loss Prevention department, facilitating effective communication of concerns and updates.
• Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
• Evaluated new technologies for possible adoption into existing loss prevention programs, staying abreast of industry advancements for continuous improvement efforts.
• Fostered awareness and cooperation among store staff and loss prevention team.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Managed inventory control, cash control, and store opening and closing procedure
• Carefully cultivated daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Optimized merchandising layouts based on shopper insights and market trends leading to enhanced product visibility.
• Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
• Increased sales by [Number]% with special displays and promotions.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

• Monitored flow of paperwork and directed information to appropriate departments.
• Tracked delivery progress to identify possible delays and provide real-time updates to customers.
• Scheduled and organized delivery routes.
• Monitored vehicle locations to coordinate timely arrivals.
• Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
• Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
• Scheduled deliveries and pickups according to customer needs.
• Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
• Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Assisted in recruiting, hiring and training of team members.