Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Calette Mary

Hyde Park

Summary


Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines, and maintaining client satisfaction. Possesses excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.

Overview

6
6
years of professional experience

Work History

Office Manager

Tax Strategies, Inc.
06.2021 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Optimized office space utilization, leading to more efficient and productive work environment.

Administrative Assistant

Tax Strategies, Inc
02.2019 - 06.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Maintained inventory of office supplies and placed orders.

Education

Bachelor of Arts - Creative Writing And English

Southern New Hampshire University
Manchester, NH
05-2022

Skills

  • Self-discipline
  • Editing proficiency
  • Creative writing
  • Grammar usage
  • Proofreading
  • Friendly, positive attitude
  • Customer service
  • Multitasking Abilities
  • Organizational skills
  • Office administration

Interests

  • Creative Writing
  • Reading
  • Journaling
  • Puzzles
  • Crafts

Timeline

Office Manager

Tax Strategies, Inc.
06.2021 - Current

Administrative Assistant

Tax Strategies, Inc
02.2019 - 06.2021

Bachelor of Arts - Creative Writing And English

Southern New Hampshire University