C Alexandria Jones
Newnan,GA
Summary
Accomplished Hard worker, Dedicated Case Manager Coordinator with a proven track record with Various Organizations. Demonstrating an impeccable track record of building outstanding rapports and being equipped in providing, as well as, creating and promoting a healthy living and an overall well-being environment, through coordinating resources / services for children and their families. Enhancing client outcomes by 90% through effective case management and advocacy. Skilled in resource coordination and relationship building, excelled in developing community partnerships and implementing comprehensive care plans. Multi-faceted Casework Supervisor with 12 + years of experience in social services field. Managed 6 person caseworker team and provided services to average caseload of 50+ clients. Excellent organizational and collaborative skills leading to effective service delivery.
Overview
21
21
years of professional experience
Work History
Case Manager Coordinator
Sisters 4 Society
02.2017 - 05.2022
- Conducted thorough assessments of client needs, strengths, and risks to inform appropriate interventions and support services.
- Assisted caseworkers with regular visits to homes and schools to evaluate child safety and quality of care.
- Established strong community partnerships to broaden available resources for clients and their families.
- Mentored new case managers, sharing valuable insights from years of hands-on experience while in the field.
- Facilitated multidisciplinary team meetings for comprehensive care planning and improved client satisfaction.
- Maintained familiarity with Georgia foster care and adoption regulations and laws to facilitate resolution of client-related issues.
- Improved client outcomes by developing and implementing individualized case management plans.
- Reviewed caseworkers' client cases and made recommendations for additional actions and improvements.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Managed volunteer programs focused on providing community services to underserved populations.
Case Manager /Senior Case Manager
Me 2 You Inc.
01.2010 - 03.2020
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of over 30-50 clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Assisted over 20 clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
Childcare Center Director/Owner /Director/Owner/Operator Specialist
World Of Kidz Learning Center Inc.
11.2001 - 12.2006
- Coordinated special events such as holiday celebrations or parent-teacher conferences, fostering community engagement among families in the program.
- Reduced staff turnover rate by cultivating a positive work environment through team-building activities and open communication channels.
- Maintained accurate record-keeping systems to track over 100 students progress, attendance, health information, and other pertinent data efficiently.
- Managed budgetary allocations effectively, minimizing unnecessary expenses while ensuring adequate resources for center operations.
- Developed comprehensive staff training programs, improving employee skills and increasing overall quality of care provided.
- Oversaw compliance with state licensing regulations, maintaining up-to-date knowledge of requirements and addressing any areas needing improvement promptly.
- Evaluated curriculum regularly to ensure alignment with current educational standards and best practices in early childhood education.
- Championed inclusive practices within the childcare center, ensuring that all children and families felt welcomed and supported regardless of cultural or socioeconomic backgrounds.
- Increased enrollment numbers by 20% executing effective marketing strategies targeting local families seeking quality childcare options.
- Established clear expectations for behavior management within the childcare center, promoting consistency among staff members when addressing challenging situations with children.
- Adapted staffing schedules to accommodate fluctuating enrollment numbers, maintaining appropriate child-to-staff ratios while optimizing resource allocation.
- Continuously assessed program quality by observing classroom activities, reviewing lesson plans, and gathering feedback from both staff and parents.
- Collaborated with parents to address individual child needs, fostering strong partnerships and enhancing overall family satisfaction.
- Cultivated relationships with local schools to facilitate seamless transitions between preschool programs and elementary school settings for graduating students.
- Attended approved training and continuing education courses to maintain certifications.
- Managed program paperwork and child records to comply with state requirements.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Supervised and managed over 20 childcare professionals to guarantee highest standards of care.
- Developed relationships with community organizations to provide additional resources and services to families.
- Enhanced childcare center''s reputation by implementing innovative and developmentally appropriate programs for children.
- Conducted thorough performance evaluations for staff members, identifying areas of growth and providing constructive feedback for continuous improvement.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Monitored and observed child progress, interactions and behavior and reported findings to parents.
Education
Bachelor of Science - Early Childhood Education / Elementary Education
Ashford University
San Diego, CA05.2008
Associate of Arts - Early Childhood Education / Business Management
Florida Community College of Jacksonville
Jacksonville, FL06.1993
Skills
- Resource identification/ Referrals coordination and Management
- Client Advocacy and Ethical Practices
- Counseling/ Eligibility counseling
- Home visits
- Client Needs Assessment
- Decision Making, Problem-Solving, organizing and multitasking
- Case Documentation and annual case reviews
- Relationship Building
- Case Management Tracking / Planning/ Assessing
- Proficient client base record keeping
- Conflict Resolution/ individual counseling/ crisis intervention
- Staff Management/ educating and training
- Documentation And Reporting
- Home Visits and Inspections
- Program Development
- Written and verbal communication
Additional Information
References Available Upon Request
Timeline
Case Manager Coordinator
Sisters 4 Society
02.2017 - 05.2022
Case Manager /Senior Case Manager
Me 2 You Inc.
01.2010 - 03.2020
Childcare Center Director/Owner /Director/Owner/Operator Specialist
World Of Kidz Learning Center Inc.
11.2001 - 12.2006
Bachelor of Science - Early Childhood Education / Elementary Education
Ashford University
Associate of Arts - Early Childhood Education / Business Management
Florida Community College of Jacksonville
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