Summary
Overview
Work History
Education
Skills
Timeline
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Caley Dijkman

Forney,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

FOH Team Member

Chick-fil-A
Sunnyvale, TX
03.2022 - Current
  • Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
  • Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
  • Communicated effectively with other team members to ensure smooth operation of restaurant activities.
  • Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
  • Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
  • Completed daily side work tasks assigned by supervisor or manager.
  • Stocked supplies such as silverware, condiments, napkins throughout the shift.
  • Greeted customers and answered questions related to products and services.
  • Assisted colleagues whenever needed during peak business hours.
  • Explained menu items, took orders and delivered food courses according to instruction.
  • Demonstrated knowledge of menu items in order to assist customers with their selections.
  • Greeted and talked pleasantly with customers to promote positive image for business.

Server

Film Alley
Terrell, TX
05.2021 - 11.2021
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Education

Some College (No Degree) - Speech Language Pathology

Trinity Valley Community College
Athens, TX

Skills

  • Salesmanship
  • Order Taking
  • Social Perceptiveness
  • Training and Mentoring

Timeline

FOH Team Member

Chick-fil-A
03.2022 - Current

Server

Film Alley
05.2021 - 11.2021

Some College (No Degree) - Speech Language Pathology

Trinity Valley Community College

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Caley Dijkman