Caley Jernigan

Maintained accurate and up-to-date records of patient information, including medical history, treatment plans, and insurance details.

Acted as the primary point of contact between patients and healthcare providers, facilitating open communication channels to ensure patients' concerns and needs were addressed effectively.

Coordinated various aspects of patient care, including scheduling appointments and coordinating with other healthcare professionals as needed.

Managed appointment schedules efficiently, ensuring optimal use of healthcare providers' time and minimizing wait times for patients.

Collected payments from patients for services rendered, verified insurance coverage, and provided assistance with billing inquiries when necessary.

Handled incoming calls from patients and healthcare providers promptly and professionally, addressing inquiries, scheduling appointments, and providing information as needed.

• Gathered pertinent information and generated invoices utilizing QuickBooks software.
• Orchestrated shipping operations in accordance with customer specifications.
• Attended to incoming calls, relayed messages, and facilitated scheduling.
• Administered paperwork and processed customer orders, encompassing online transactions via the company's website.
• Recorded and processed customer payments.
• Diligently upheld customer satisfaction standards.
• Oversaw inventory levels and customer demands to procure necessary supplies.
• Spearheaded social media campaigns to bolster business visibility and engagement.

As a child care attendant, I demonstrated proficiency in the following skills:

• Ensured the safety and well-being of multiple children during indoor and outdoor activities, fostering enriching and secure learning environments.
• Provided guidance on health and personal routines such as eating habits, resting periods, and toileting practices.
• Maintained open communication channels with parents, facilitating discussions on scheduling, coordinating daily activities, and addressing any concerns regarding the children's welfare.
• Facilitated the transportation of children to and from school as well as various extracurricular engagements.
• Conducted attentive observation during playtime to identify and encourage positive behaviors, while implementing redirection strategies as necessary for behavior management and improvement.