Summary
Overview
Work History
Education
Skills
Timeline
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Cali Asberry

Garland,TX

Summary

Dynamic Business Data Analyst with a proven track record at Cigna Healthcare excelling in problem-solving and data management. Expert in Salesforce and skilled in fostering teamwork, I enhanced operational efficiency and streamlined processes, achieving significant improvements in project delivery and compliance. Committed to driving results and promoting a culture of continuous learning. Easily adaptable to data entry systems toggling between multiple credentialing systems.

Overview

15
15
years of professional experience

Work History

Business Operations Analyst

Cigna Healthcare
05.2021 - Current
  • Input data to develop comprehensive reports to inform strategic decision-making for senior leadership.
  • Managed cross-functional projects to ensure timely delivery of high-quality results to ensure commissions are paid in a timely manner.
  • Implemented data-driven approaches to improve overall efficiency in day-to-day operations.
  • Monitored service delivery metrics to detect and correct deficits in compliance with standard operating procedures.
  • Managed project timelines effectively, ensuring all deliverables were met according to established deadlines.
  • Designed training programs for cross-training fostering a culture of continuous learning and skill development among colleagues.

Data Management Coordinator

Merick Healthcare/MDS Institute
05.2020 - 05.2021
  • Improved data accuracy by establishing efficient data management processes and guidelines.
  • Maintained high-quality records by enforcing strict adherence to established documentation standards and requirements.
  • Spearheaded initiative aimed at reducing reliance upon paper-based recordkeeping systems, resulting in a significant reduction of associated costs, moving to electronic interface with students.
  • Created custom reports using advanced spreadsheet functions to provide actionable insights for decision makers.
  • Established protocols for secure sharing of sensitive information, safeguarding company assets and client confidentiality.

Business Office Manager/ Credentialing Coordinator

Onpointe Healthcare
10.2018 - 07.2020
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Organized new employee orientation schedules for new hires.
  • Set up orientations and initial training for new employees.
  • Coordinated continuing education opportunities for medical staff, promoting professional growth and development among affiliated providers.
  • Tracked expiration dates on documents and communicated with appropriate staff to avoid late filing.
  • Maintained accurate files, records and credentialing documents in well-maintained databases.
  • Increased efficiency in data management by implementing a user-friendly database system for storing provider information.
  • Streamlined the credentialing process by implementing an efficient tracking system for medical staff applications.
  • Reduced errors in documentation by thoroughly auditing provider files for completeness and accuracy.
  • Boosted productivity levels within the credentialing team by training new employees on proper procedures and best practices within the role.
  • Improved turnaround times for processing credentials by diligently reviewing and verifying provider eligibility.
  • Worked closely with practitioners to help each obtain privileges at assigned healthcare facilities

Business Service Manager

Madden Securities Management
03.2016 - 05.2017
  • Assisted with input of day-to-day financial data in company database, working efficiently and productively with all team members.
  • Managed time stock withdrawals efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments such as client's weekly summaries.
  • Demonstrated strong organizational and time management skills while managing multiple projects to meet compliance.

Client Services Manager

ConneXion360
10.2009 - 05.2016
  • Inputted and maintained data in client files with sales contracts, records of client interactions, client notes, and other information in CRM.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Collaborated with cross-functional teams to ensure timely delivery of projects, meeting or exceeding client expectations.
  • Resolved escalated issues with professionalism, maintaining client trust and safeguarding the company''s reputation.


Education

Bachelor of Arts - Human Resources Management

Texas Womans University
Denton, TX

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Data entry proficiency
  • Knowledgeable in Salesforce, FileMaker Pro, Microsoft Suites, OneNote, Teams, Excel, GoogleDocs
  • Background checks
  • Practitioner application coordination
  • Re-credentialing processes
  • Records and file management
  • Employee onboarding
  • Facility credentialing for Medicare and Medicaid
  • License verifications

Timeline

Business Operations Analyst

Cigna Healthcare
05.2021 - Current

Data Management Coordinator

Merick Healthcare/MDS Institute
05.2020 - 05.2021

Business Office Manager/ Credentialing Coordinator

Onpointe Healthcare
10.2018 - 07.2020

Business Service Manager

Madden Securities Management
03.2016 - 05.2017

Client Services Manager

ConneXion360
10.2009 - 05.2016

Bachelor of Arts - Human Resources Management

Texas Womans University

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Cali Asberry