Cali Ayvenes
Houston
Summary
Dynamic professional with extensive experience in customer service and order fulfillment at HEB Grocery Store. Proven ability to enhance customer satisfaction through effective communication and quality assurance. Skilled in point-of-sale operations and maintaining organized environments, consistently delivering exceptional service and fostering positive relationships with clients and team members.
Overview
4
4
years of professional experience
Work History
Curbie
HEB Grocery Store
Pearland
11.2023 - 07.2025
- Prepared customer orders for curbside pickup following company guidelines.
- Ensured product quality and freshness while selecting items for customers.
- Communicated with customers to confirm order details and address inquiries.
- Provided excellent customer service during the pickup process, enhancing satisfaction.
- Loaded items into carts or bags for customers according to their order requirements.
- Maintained a clean and organized work area throughout the day.
Kids Club Associate
Facet Seven
Houston
07.2022 - 12.2022
- Supervised children during playtime, ensuring safety and adherence to guidelines.
- Communicated effectively with parents about children's activities and club policies.
- Maintained a clean and organized environment for children's activities and resources.
- Collaborated with team members to create a welcoming atmosphere for families.
- Assisted with check-in and check-out procedures for members and guests.
Sales Associate
Journeys Shoes
Pearland
11.2021 - 06.2022
- Assisted customers in selecting footwear and accessories based on style preferences.
- Maintained store appearance by organizing displays and merchandise effectively.
- Processed transactions accurately using point-of-sale systems for customer purchases.
- Collaborated with team members to ensure efficient inventory management and restocking.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Education
High School Diploma -
Manvel High School
Manvel, TX05-2022
Skills
- Customer service
- Order fulfillment
- Point-of-sale operation
- Inventory management
- Quality assurance
- Child supervision
- Organizational skills
Timeline
Curbie
HEB Grocery Store
11.2023 - 07.2025
Kids Club Associate
Facet Seven
07.2022 - 12.2022
Sales Associate
Journeys Shoes
11.2021 - 06.2022
High School Diploma -
Manvel High School