Enthusiastic and motivated individual with experience in retail and warehouse environments. Demonstrates hands-on skills in customer service and material handling while maintaining a focus on teamwork and problem resolution. Eager to apply psychological insights to enhance user experiences in professional settings.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Retail Sales Associate
Walmart
2825 N Kansas Expy, Springfield, MO 65803
05.2023 - 09.2024
Assisted customers with product selection and inquiries to enhance shopping experience
Assisted customers with online order placement and fulfillment processes.
Coordinated order pickups, ensuring timely service and customer satisfaction.
Collaborated with team members to maintain store cleanliness and visual merchandising standards
Resolved customer complaints swiftly, fostering positive relationships and repeat business
Trained new associates on store policies and operational procedures for improved performance
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Engaged with customers on sales floor, offering assistance and improving shopping experience.
Retail Sales Associate
Tailored Brands Inc.
420 GENEVA AVE, Joplin, MO 64801
11.2024 - 03.2025
Operated point-of-sale systems efficiently for smooth transaction processing
Implemented promotional displays, attracting customer attention and increasing sales opportunities
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Processed cash and credit transactions efficiently, ensuring accurate register balancing at end of shifts.
Warehouse Worker
Amazon
3200 E Sawyer Rd, Republic, MO 65738
05.2025 - Current
Operated powered industrial vehicles to transport goods within warehouse environment.
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as 50 pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Collaborated with team members to meet daily productivity goals consistently.