Cali Persons
Fleming Island,FL
Summary
Critical care RN that is a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Background in management and administrative assisting.
Overview
14
14
years of professional experience
1
1
Certification
Work History
ICU RN
HCA Healthtrust
Ocala, FL
02.2021 - Current
- Managed critical care patients with complex medical conditions, providing compassionate care and support to families.
- Conducted ongoing monitoring of vital signs, lab results, and diagnostic tests to promptly identify changes in patient conditions.
- Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
- Collaborated with multidisciplinary teams to develop individualized care plans for optimal patient recovery.
- Improved patient outcomes by implementing evidence-based nursing practices in the ICU setting.
Senior Pharmacy Technician
Walgreens
Ocala, FL
10.2015 - 02.2021
- Led team of four technicians in interpreting, validating, and filling prescription orders and interacting with customers on medication, appropriate dosage and self-administration schedules, side eects and possible interactions
- Solved customer problems providing assistance with placing orders, navigating systems and location items
- Resolved insurance, prior authorization, and computer issues for customers.
Administrative Assistant
DaVita Dialysis Corporation
Ocala, Florida
02.2014 - 02.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained inventory of office supplies and placed orders.
Guest Service Manager
McDonald’s
Ocala, FL
09.2010 - 08.2014
- Resolved guest complaints effectively, demonstrating empathy and problem-solving abilities.
- Attended to customer needs, responding to questions, complaints and escalations.
- Analyzed feedback from guest surveys, identifying areas for improvement and implementing necessary changes to enhance service quality.
- Collaborated with other departments to coordinate guest services, resulting in seamless experiences for guests.
- Monitored staff training, scheduling and shift changes.
Education
ADN -
Rasmussen University
Ocala, FL12.2020
Associates of science -
College of Central Florida
Ocala, FL05.2019
High School Diploma -
WestPort High School
Ocala, FL06.2012
Skills
- Patient Safety
- Patient Education
- Medication Administration - Vasoactive Medications, Insulin Drip, Etc
- HIPAA Compliance
- Time Management
- Stress Management
- Critical Thinking
- Patient Assessments
References
- Shelvy Bremner, CNP, (304)482-6604
- Jonathan Slocum, RPh, (352)362-8193
- Jacqueline Sands, RN (352)216-5552
Certification
TNCC
NIH
Rotoprone/Pronova
CRRT
Arctic sun
Timeline
ICU RN
HCA Healthtrust
02.2021 - Current
Senior Pharmacy Technician
Walgreens
10.2015 - 02.2021
Administrative Assistant
DaVita Dialysis Corporation
02.2014 - 02.2017
Guest Service Manager
McDonald’s
09.2010 - 08.2014
ADN -
Rasmussen University
Associates of science -
College of Central Florida
High School Diploma -
WestPort High School