Cali Peterson
Hopkins,MN
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
10
10
years of professional experience
Work History
Airbnb Superhost
Self-employeed
04.2023 - Current
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs and cleaning services.
- Managed guest bookings.
- Communicated with guests upon arrival and throughout their stay as needed.
Caretaker
Golden Heart Senior Care
05.2017 - 12.2022
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Ran errands for patients, did shopping, and picked up other necessities.
- Scheduled and accompanied clients to medical appointments.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Managed supplies and equipment inventories and replenishments to meet operational needs.
Parts Delivery Driver
O’reilly Auto Parts
06.2022 - 08.2022
- Pulled parts off store shelves to fill customer orders.
- Safely and punctually delivered auto parts to local automobile stores from large distributor.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
Server
Clive’s Roadhouse
07.2021 - 07.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Assistant Manager
Cal’s Market & Garden Center
10.2013 - 12.2021
- Supervised day-to-day operations to meet performance, quality and service expectations, both in the store and on jobs sites.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Created employee schedules to align coverage with forecasted demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Worked with the cash register, deliveries, and landscape crews.
Receptionist
JCPenny Salon
12.2019 - 12.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Received inventory shipments, logged them into the system, and restocked in appropriate areas.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Scheduled appointments and managed all stylist schedules.
Barista
Starbucks
10.2018 - 10.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Used POS system to accurately enter orders and process payments.
- Packaged bagels, muffins and other food items for customer purchase.
Education
Freshman -
Southwest Christian High School
Chaska, MNUniversity Northwestern Saint Paul - Saint Paul
Normandale Community College
Bloomington, MNLandscape Architecture
North Dakota State University
Fargo, NDAssociate of Arts -
Normandale Community College
Minneapolis, MN05.2024
Skills
- Front Desk Operations
- Tenant Relations
- Collect Payments
- Issue Resolution
- Inventory Control
- Professional Telephone Demeanor
- POS Systems Expertise
- Warehousing Functions
- Customer Service
- Scheduling Proficiency
Languages
Spanish
Limited Working
Timeline
Airbnb Superhost
Self-employeed
04.2023 - Current
Parts Delivery Driver
O’reilly Auto Parts
06.2022 - 08.2022
Server
Clive’s Roadhouse
07.2021 - 07.2022
Receptionist
JCPenny Salon
12.2019 - 12.2020
Barista
Starbucks
10.2018 - 10.2019
Caretaker
Golden Heart Senior Care
05.2017 - 12.2022
Assistant Manager
Cal’s Market & Garden Center
10.2013 - 12.2021
Freshman -
Southwest Christian High School
University Northwestern Saint Paul - Saint Paul
Normandale Community College
Landscape Architecture
North Dakota State University
Associate of Arts -
Normandale Community College
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