Calicia White

• Strategic Planning: Developing and implementing HR strategies aligned with the company's goals and culture. This includes workforce planning, talent management, and succession planning.
• Culture Development: Designing and fostering an organizational culture that promotes engagement, inclusivity, and alignment with company values. This involves creating programs and initiatives that reinforce company culture and employee satisfaction.
• Talent Acquisition: Overseeing recruitment strategies to attract and hire top talent. This includes developing job descriptions, managing the recruitment process, and ensuring a positive candidate experience.
• Employee Relations: Handling employee relations issues, resolving conflicts, and addressing concerns to maintain a positive work environment. This includes managing performance issues and providing guidance on disciplinary actions.
• Learning and Development: Creating and implementing training and development programs to enhance employee skills, leadership capabilities, and career growth. This includes onboarding programs for new hires and ongoing professional development opportunities.
• Compensation and Benefits: Designing and managing competitive compensation and benefits packages. This involves conducting salary reviews, managing benefit programs, and ensuring compliance with compensation regulations.
• Compliance: Ensuring that HR practices comply with employment laws and regulations. This includes staying updated on legal changes, managing risk, and handling legal matters related to employment.
• Employee Engagement: Implementing initiatives to boost employee engagement and satisfaction. This could involve conducting surveys, organizing team-building activities, and creating feedback mechanisms.
• Organizational Development: Leading efforts to improve organizational effectiveness, including restructuring, change management, and developing leadership capabilities.
• HR Metrics and Reporting: Tracking and analyzing HR metrics to assess the effectiveness of HR programs and initiatives. This includes preparing reports for senior leadership on workforce trends, engagement levels, and other key indicators.
• Diversity, Equity, and Inclusion (DEI): Promoting and supporting DEI initiatives within the organization. This involves developing policies, training programs, and strategies to foster a diverse and inclusive workplace.
• Crisis Management: Managing HR aspects of organizational crises, including communication strategies, support for affected employees, and continuity planning.

• Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
• Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
• Developed HIV Testing program from ground up, laying out the framework, metrics, and defining roles.
• Provided ongoing direction and leadership for program operations.
• Maintained and updated project related documents.
• Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
• Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
• Recruited and trained staff and volunteers to upgrade collective team skills.
• Communicated regularly with stakeholders, updating on progress to build support for program.
• Established program policies and procedures to comply with regulatory requirements.
• Negotiated program contracts and agreements to obtain cost-effective pricing.
• Developed and implemented program evaluation systems to assess program impact.
• Monitored program performance to identify areas for improvement.
• Helped directors resolve production, casting and budgeting issues impacting station performance.
• Developed proposals and operational plans within assigned area.
• Answered employee inquiries regarding health benefits and 401k options.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Monitored and handled employee claims involving performance-based and harassment incidents.
• Structured compensation and benefits according to market conditions and budget demands.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
• Devised hiring and recruitment policies for a 75-employee company.
• Recruited top talent to maximize profitability.
• Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
• Fostered positive work environment through comprehensive employee relations program.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
• Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
• Advised senior management on organizational development and change management initiatives.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Instructed senior leaders on appropriate employee corrective steps.
• Identified and implemented appropriate strategies to increase employee satisfaction and retention.
• Developed a comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Managed the full cycle of recruiting, hiring, and onboarding new employees.
• Reduced process gaps while supervising employees to achieve optimal productivity.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Discovered and resolved complex employee issues that affected management and business decisions.
• Facilitated team-building activities and initiatives, improving collaboration and engagement.
• Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
• Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
• Developed and delivered special events for company employees.
• Investigated and liaised with the legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues, and prepared position statements for the EEOC.
• Utilized compliance tools, corrective actions, and identification of deficiencies to mitigate audit risks.

• Collected, arranged, and input information into the database system.
• Observed packing operations to verify conformance to specifications.
• Maintained database systems to track and analyze operational data.
• Supported the creation of detailed, technical financial models to value potential acquisition targets.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Devised and implemented processes and procedures to streamline operations.
• Cultivated positive relationships with vendors to deliver a timely and cost-effective supply of services and materials.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Created and managed project plans, timelines, and budgets.
• Conducted regular reviews of operations and identified areas for improvement.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Developed and maintained courteous and effective working relationships.

• Managed continuous improvement initiatives to drive gains in quality, flow, and output.
• Sourced materials to keep up with production goals and meet customer demands.
• Resolved issues quickly to maintain productivity goals.
• Managed daily operations, ensuring adherence to food safety, OSHA standards, and quality control
• Oversaw P&L reports, monitored labor costs, and maintained budget compliance
• Supervised and scheduled employees, optimizing productivity and performance
• Led recruitment, training, and coaching efforts for staff development

• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Rotated merchandise and displays to feature new products and promotions.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Reduced operational risks while organizing data to forecast performance trends.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

• Kept food preparation area, equipment, and utensils clean and sanitary.
• Trained new team members and managers on procedures, customer service, and sales techniques.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Worked well with teammates and accepted coaching from the management team.
• Operated cash register to ring up final bill and process various forms of payment.
• Cleaned and maintained all areas of the restaurant to promote a clean image.
• Addressed guest needs, questions, or concerns to create an optimum experience onboard.
• Stocked shelves to organize aisles in the assigned department.
• Prepared products following restaurant, health, and safety standards and procedures.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Kept drawer balanced by accurately processing cash, credit, and debit payments.
• Maintained team flexibility and embraced change to adapt within dynamic markets.
• Cultivated positive relationships with vendors to deliver a timely and cost-effective supply of services and materials.