Experienced Public Benefits Specialist with a strong background in intensive case management and client advocacy. Proven success in developing individualized care plans, managing a high-volume caseload, and collaborating with multidisciplinary teams to improve client outcomes. Skilled in crisis intervention and navigating public benefit systems to support long-term client stability.
PATH (People Assisting the Homeless)
Assist clients in navigating complex public benefits systems, including Medi-Cal, CalFresh, and SSI/SSDI. Conduct eligibility screenings, complete and submit applications, and follow up to ensure successful enrollment. Advocate for underserved populations by addressing barriers to access and coordinating with county agencies. Maintain accurate records and documentation using HMIS and internal systems while managing a large caseload. Collaborate with internal teams and external service providers to promote housing stability and income support.
LifeMoves is a nonprofit organization dedicated to ending homelessness in the San Francisco Bay Area.
As an LGBTQ+ Case Manager, I provided personalized, culturally competent support to LGBTQ+ individuals facing homelessness, mental health challenges, and discrimination. I developed and implemented tailored case plans, connecting clients to affirming housing, healthcare, legal services, and community resources. By advocating for clients' rights and navigating complex systems, I empowered individuals to achieve stability and self-sufficiency. Additionally, I coordinated with interdisciplinary teams, managed crisis situations, and tracked client progress to ensure holistic care and positive outcomes.
The Bill Wilson Center is a nonprofit organization dedicated to supporting youth,
families, and individuals facing homelessness, abuse, and mental health
challenges
As a Youth Case Manager, I provided individualized support to at-risk youth, helping them navigate challenges such as homelessness, trauma, and behavioral issues. I developed and implemented personalized case plans focused on education, employment, mental health, and family stability, while connecting youth to community resources, counseling, and advocacy services. I collaborated with families, schools, and social service agencies to ensure a holistic approach to care, tracked progress, and helped youth set and achieve positive life goals.
LifeMoves
As a Program Aide at LifeMoves, I provided essential support to the team by conducted all client intakes, managing administrative tasks, and ensuring the smooth operation of programs for individuals and families experiencing homelessness. I helped coordinate activities, facilitated access to resources, and supported case managers in delivering housing, employment, and social services. My role contributed to maintaining a safe and welcoming environment for clients while supporting LifeMoves' mission to promote stability and self-sufficiency.
LifeMoves
As a Residential Services Coordinator (RSC) at LifeMoves, I managed day-to-day operations of the residential program, ensuring a safe and supportive environment for individuals and families experiencing homelessness. I conducted client intakes, developed and implemented individualized service plans, and coordinated access to housing, healthcare, employment, and other vital resources. I worked closely with case managers and external agencies to provide comprehensive support, promote client engagement, and help clients achieve long-term housing stability and self-sufficiency.
ProTraining, Life Moves
Life Moves
National Harm Reduction Coalittion
Life Moves
Q Corner
Intervention training
Life Moves
week) training program
Life Moves
Substance Abuse and Mental Health Services Administration