Calie Anderson
Wasilla
Summary
Hardworking and passionate employee with strong organizational skills eager to secure and adapt to many positions. Ready to help the team achieve company goals.
Overview
12
12
years of professional experience
Work History
Medical Assistant / Medical Office Administrative
Denali Healthcare Specialists (Neurology, Pulmonary, and Sleep Medicine)
03.2024 - Current
- Scheduled patient appointments per provider request with Practice Fusion EHR.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Prepared and processed patient referrals and transfer requests.
- Requested and gathered records to coordinate patient care.
- Answered multi-line telephone calls to offer office information, answer questions, and direct calls to appropriate staff.
- Roomed and collected vitals to prepare patients for provider examinations.
- Complied charts, collected test results, and presented to providers, prior to visits.
Front Desk Receptionist
ENT Specialists of Alaska
11.2023 - 03.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments per provider requests.
- Completed data and filing to keep records updated for easy retrieval.
- Operated multi-line telephone system to answer and direct high volume of calls between staff.
- Verified insurance to ensure smooth visits for patients.
- Roomed and collected vital from patients when medical staff was unavailable.
Office Administrative Assistant
Denali Healthcare Specialists (Neurology, Pulmonary, and Sleep Medicine)
04.2021 - 04.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Updated spreadsheets and EHR system to track, analyze, and report patient information.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Requested records from outside offices to ensure quality interactions with providers.
Ramp Services Personnel
U.S. Airforce
01.2019 - 04.2021
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Maintained spreadsheets promote correct transportation of supplies, inbound planes, upcoming planes, and mission information.
- Loaded and unloaded supplies from aircrafts, ensuring materials reached proper destinations.
- Constructed and fabricated cargo pallets.
- Processed passengers to guarantee correct placement of staff.
- Completed paperwork, took notes, recognized discrepancies and promptly addressed them for resolution.
Administrative Assistant
Sleep Centers Of Alaska
04.2018 - 01.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Completed forms, reports, logs, and records to quickly handle all documentation for smooth patient interactions.
Sales Associate
U.S. Patriot Tactical
05.2017 - 02.2018
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier
Kroger Stores
05.2016 - 06.2016
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering and leaving the store.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Grocery Clerk
Fred Meyer (Kroger Stores)
07.2013 - 06.2015
- Helped customers complete purchases by scanning items, collecting payments, and bagging purchases.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Operated cash register to record transactions accurately and efficiently.
Crew Member
McDonald's
05.2013 - 06.2013
- Became familiar with products to answer questions and make suggestions.
- Collaborated with team members to complete orders.
- Took orders, prepared meals, and procesed payments.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
Bachelor's Degree in Anthropology -
Southern New Hampshire University
12-2026
High School Diploma -
Colony High School
Palmer, AK05-2015
Skills
- Electronic health records management
- HIPAA compliance
- Professional telephone etiquette
- Medical terminology expertise
- Payment collection and processing
- Spreadsheet tracking
- Multiple EMR software's
- Appointment coordination
- Patient scheduling
- Microsoft programs (6 years)
- Administration assistance
- Insurance verification
- Loading and unloading freight
- Forklift operation (2 years)
- Dispatching
Military Service
United States Air Force Rank: E-2
January 2019 - April 2021
Service Country: United States
Left due to pregnancy and childbirth
Timeline
Medical Assistant / Medical Office Administrative
Denali Healthcare Specialists (Neurology, Pulmonary, and Sleep Medicine)
03.2024 - Current
Front Desk Receptionist
ENT Specialists of Alaska
11.2023 - 03.2024
Office Administrative Assistant
Denali Healthcare Specialists (Neurology, Pulmonary, and Sleep Medicine)
04.2021 - 04.2023
Ramp Services Personnel
U.S. Airforce
01.2019 - 04.2021
Administrative Assistant
Sleep Centers Of Alaska
04.2018 - 01.2019
Sales Associate
U.S. Patriot Tactical
05.2017 - 02.2018
Cashier
Kroger Stores
05.2016 - 06.2016
Grocery Clerk
Fred Meyer (Kroger Stores)
07.2013 - 06.2015
Crew Member
McDonald's
05.2013 - 06.2013
Bachelor's Degree in Anthropology -
Southern New Hampshire University
High School Diploma -
Colony High School
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