Hostess
Chilis's Bar and Grill
2025.08 - 2026.01
- Greeted and seated guests promptly to enhance dining experience.
- Managed reservations and waitlists efficiently to optimize table turnover.
- Provided menus and communicated daily specials to inform patrons.
- Assisted servers by coordinating food and drink orders during peak hours.
- Maintained cleanliness of dining area and waiting space for guest comfort.
- Collaborated with team members to streamline seating arrangements during busy times.
- Trained new host staff on operational procedures and customer service standards.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.