Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

CALIFORNIA WILSON

Evansville,IN

Summary

Dedicated and passionate worker with extensive experience in management and customer service. Seeking full-time employment.

Overview

8
8
years of professional experience

Work History

Sales Supervisor

Harbor Freight
10.2022 - Current
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Ordered product for store
  • Preformed all opening and closing duties, as well as all cash handling duties.
  • Developed and enforced policies and procedures for compliance with company policies.

Shift Manager

Walgreens
12.2020 - 09.2022
  • Open and Close store, Count down registers and handle paperwork, Conduct job interviews, Manage employees in an effective and efficient manner, Handle any customer complaints in store and over the phone, Unload and stock truck, Order all store merchandise and supplies, Maintain a clean and sanitary work area, Fill prescriptions and assist pharmacist in the pharmacy, Run cash register, Pick and prepare online orders, Put out all store signage and displays, Perform resets where we put out new store merchandise and change out promotional isles to correlate with store sales and Holidays

Stocker

Walmart
05.2020 - 11.2020
  • Unloaded trucks, Stocked merchandise, Maintained a clean and sanitary work area, Regularly lifted up to 50 lbs, Kept shelves and products organized, Helped customers find items in the store

Shift Manager

McDonald's
06.2019 - 04.2020
  • Maintained high standards of customer service in high-volume, fast-paced work environments, Operated the drive-through window and sales register quickly and efficiently, Prepared all food orders within a 2-3 minute time frame, Handled currency and credit transactions, Diligently restocked work stations and display cases, Trained new employees, Maintained a clean and safe environment, including in the kitchen, bathrooms, and dining area, Managed employees and performed closing duties

Cashier / Sales Associate / Stocker

Burkes Outlet
03.2019 - 06.2019
  • Prepared products for sales floor by adding tags and readying pallets or restocking, Assisted customers by carrying packages and bags and securing purchases in vehicles, Assisted customers based on currently available product, promotional and policy information, Helped customers complete purchases, including processing payments and bagging items, Maintained and organized store displays to enhance product visibility and expedite product location activities, Operated cash registers, scanners and computers to itemize and total customer purchases, Answered questions and inquiries over the phone regarding products, prices and availability

Server / Grill Cook / Server Assistant

Cracker Barrel Old Country Store
04.2017 - 03.2019
  • Anticipated customer's needs, Answered product questions and used suggestive sales techniques with up-to-date knowledge of sales, store promotions, and menu items, Followed all safety and sanitation policies when handling any food or beverages, Maintained excellent food quality and plate appearance, Washed and disinfected kitchen area, floors, tables, grills, coolers, tools, knives, and other equipment, Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports, Trained new employees, Regularly performed closing duties, Worked as a team player, delegated tasks, and used active listening skills to ensure the kitchen ran smoothly and effectively, and to optimize productivity

Shift Manager

McDonald's
11.2015 - 05.2016
  • Maintained high standards of customer service in high-volume, fast-paced work environments, Operated the drive-through window and sales register quickly and efficiently, Prepared all food orders within a 2-3 minute time frame, Handled currency and credit transactions, Diligently restocked work stations and display cases, Trained new employees, Maintained a clean and safe environment, including in the kitchen, bathrooms, and dining area, Managed employees and performed closing duties

Education

High School Diploma

Webster County High School

Associate of Arts -

Madisonville Community College
Madisonville, KY
12.2023

Skills

  • Computer and typing skills
  • Sales Team Assistance
  • Order Management
  • Sales Coaching
  • Task Delegation
  • Strong multitasking skills
  • Goal oriented
  • Adaptable
  • Customer service oriented
  • Training Staff
  • Staff Management
  • Product Restocking

References

Professional References: 

Joseph Sholes, Supervisor at Walmart, +1(270)871-3090

Jana Sherman, Supervisor at Harbor Freight, +1(270)454-4511

Courtney Markham, Supervisor at Walgreens, +1(270)875-5705


Personal References 

Jennifer Albright, Family Friend,  +1(270)875-9665

Jessica Waller, Family Friend,  +1(270)871-2374

Timeline

Sales Supervisor

Harbor Freight
10.2022 - Current

Shift Manager

Walgreens
12.2020 - 09.2022

Stocker

Walmart
05.2020 - 11.2020

Shift Manager

McDonald's
06.2019 - 04.2020

Cashier / Sales Associate / Stocker

Burkes Outlet
03.2019 - 06.2019

Server / Grill Cook / Server Assistant

Cracker Barrel Old Country Store
04.2017 - 03.2019

Shift Manager

McDonald's
11.2015 - 05.2016

High School Diploma

Webster County High School

Associate of Arts -

Madisonville Community College

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