Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
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CALIHAN LOGAN

Toledo

Summary

Motivated marketing student with practical leadership experience as a Guest Experience Supervisor at Chick-fil-A. Acknowledged for exceptional team management, effective time management, and the capacity to maintain high service standards in fast-paced, high-volume settings. Enthusiastic about brand development, digital marketing, and crafting impactful consumer experiences. Actively seeking a marketing internship or entry-level position where I can apply my creative vision, enhance brand storytelling, and explore innovative strategies for consumer engagement.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Guest Experience Supervisor

Chick-fil-A
11.2021 - Current
  • Manages tasks to guarantee efficient daily shifts.
  • Completes thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Assigns work to staff, establishing clear priorities and goals
  • Offers assistance and mentorship to team members when needed.
  • Addresses customer complaints related to food quality or service issues swiftly and courteously.
  • Delivers prompt, friendly, and knowledgeable service to guests.

Cashier

Dick's Sporting Goods
08.2020 - 10.2021
  • Effectively managed numerous transactions using cash registers while also handling merchandise returns and exchanges.
  • Actively promoted various company initiatives, including warranty sales, loyalty programs, credit card offerings, and seasonal promotions.
  • Effectively managed numerous transactions using cash registers, while also handling merchandise returns and exchanges.

Hostess/ Cashier

Buffalo Wild Wings
11.2019 - 08.2020
  • Greeted and seated guests following the server rotation.
  • Took and processed food and drink orders in person and over the phone
  • Contributed to the overall efficiency of the restaurant by performing opening and closing tasks, as well as assisting with side work to promote positive team dynamics.

Education

BBA - Marketing

The University of Toledo
Toledo, OH
05.2026

Skills

  • Leadership and team management skills
  • Excellent customer service
  • Clear communication
  • Time management strategies
  • Experienced in task management
  • Strong attention to detail
  • Effective conflict resolution

Certification

  • OSHA General Industry Safety and Health Certified 12/11/2021
  • ServSafe Food Handler Certified 10/13/2022
  • Stukent - Marketing Principles Simternship Certified 04/22/2025
  • Hubspot - Inbound Marketing Certified 04/26/2025

Websites

www.linkedin.com/in/calihanlogan-38b4321ab

Timeline

Guest Experience Supervisor

Chick-fil-A
11.2021 - Current

Cashier

Dick's Sporting Goods
08.2020 - 10.2021

Hostess/ Cashier

Buffalo Wild Wings
11.2019 - 08.2020

BBA - Marketing

The University of Toledo

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