Calinda Wilbanks
Michie,TN
Summary
- Motivated professional offering many skills
- Planning and Organizational Skills
- Case Management Skills Personable team player with great customer service abilities. I am also a fast learner and am committed to continuous self-directed learning.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Payroll Timekeeper
JONES CONTRACTORS
Henderson, TN
12.2023 - 11.2024
- Used Excel to track time for multiple employees across the country
- Entered new jobs into Paycom
- Compared multiple timesheets from different superintendents to make sure there were no time overlaps
- Collaborated with the finance department to process payroll accurately and on time, addressing any payroll-related inquiries from employees
- Maintained accurate records of employees' hours worked, including overtime and vacation time.
- Assisted in the preparation of payroll reports on a weekly basis.
- Verified accuracy of timesheets before submitting them for processing.
- Collaborated with Human Resources staff to resolve discrepancies related to payroll issues.
- Resolved inquiries from employees concerning their paychecks or other payroll-related matters.
- Investigated any irregularities reported in the system and took corrective action as needed.
- Maintained confidentiality around sensitive employee information at all times.
- Performed routine maintenance tasks such as backing up files and archiving old records.
- Entered and verified timekeeping data with consistent reviewed, corrections and deletions.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
- Conducted regular payroll reconciliations to identify and rectify discrepancies.
- Utilized payroll software efficiently to process payroll and generate necessary reports.
- Coordinated with HR department to verify employee information and payroll processing.
Sales Associate
Foundation Automotive
Savannah, TN
10.2023 - 12.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Attended weekly team meetings to review performance goals and objectives.
Human Resources Assistant
American Bath Group
Savannah, TN
04.2023 - 08.2023
- Payroll
- Bonus Spreadsheets
- Insurance forms
- Entering time for employees
- Entering vacation, PTO, personal days requests and time
- Verifying Employment
- Entering I9 information
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
- Updated employee database with changes in job title, salary information or contact details.
- Processed paperwork associated with personnel transactions such as promotions or terminations.
- Monitored timekeeping records for accuracy and completeness.
- Performed administrative tasks related to payroll processing or benefit administration.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
- Responded to internal and external HR-related inquiries or requests.
Assistant Store Manager
Goodwill Memphis
Corinth, MS
11.2022 - 02.2023
- Assist the store manager
- Made schedules for all associates
- Placed schedule in ADP system
- Held interviews and reviews
- Cashiered when needed
- Worked the sales floor when needed
- Helped manage the store budget
- Ordered supplies when needed
- Places orders for money
- Counted each cash register drawer each morning and at the end of the day
- Loaded and unloaded trucks
- Handled end of day paperwork
- Did accounting paperwork daily
- Price items that were donated to the store
Re-Entry Specialist
south central correctional facility
Clifton, TN
10.2020 - 11.2022
- Assist offenders expiring their sentence get home plans
- Assist offenders paroling their sentence get halfway house approval
- Assist offenders expiring and paroling get essential documents such as Birth Certificates and Social Security Cards
- Assist offenders expiring and paroling get their State Identification and Driver's Licence and issued either
- Facilitate meetings between offenders and halfway houses
- Assist offenders prepare to get on their feet when they expire or parole their sentence
- Work with the Institutional Parole Officers to get approved home plans for offenders
Case Manager
south central correctional facility
Clifton, TN
11.2019 - 10.2021
- Assist offenders with day to day needs, such as paperwork and sanitation needs
- Maintained sanitation of the building I was assigned to
- Was point of contact for the Unit Manager
- Was point of contact for the segregation unit
- Worked as pod officer when needed
- Worked on yard when needed
ABE Instructor
CCA South Central Correctional Center
Clifton, TN
05.2019 - 10.2019
- Created individualized lesson plans for offenders who did not have their high school diploma or GED
- Taught offenders of different grade levels
- Assisted with different events on compound
- Assisted with compound-wide searches
- Assisted with meal time (feeding) compound wide during lock downs
Education
Bachelor's degree - Education
University of Tennessee-Martin
Martin, TN12.2013
Skills
- Communication Skills
- Curriculum development
- Case Management
- Store management experience
- Retail Management
- Assistant Manager experience
- Merchandising
- Human Resources
- Report writing
- Schedule management
- Strategic planning
- Microsoft Excel
- Time and attendance systems
- Time management
- Microsoft Word
Assessments
- Customer service, Proficient, 02/01/23
- Customer focus & orientation, Proficient, 02/01/23
- Recruiting, Proficient, 08/01/23
- Attention to detail, Proficient, 04/01/23
- Work style: Reliability, Proficient, 08/01/23
- Case management & social work, Proficient, 08/01/23
- Spreadsheets with Microsoft Excel, Proficient, 04/01/23
- Retail customer service, Proficient, 08/01/23
- Supervisory skills: Motivating & assessing employees, Proficient, 10/01/22
- Management & leadership skills: Impact & influence, Proficient, 10/01/22
Affiliations
- Cub Scout Den Leader for 3 year
Timeline
Payroll Timekeeper
JONES CONTRACTORS
12.2023 - 11.2024
Sales Associate
Foundation Automotive
10.2023 - 12.2023
Human Resources Assistant
American Bath Group
04.2023 - 08.2023
Assistant Store Manager
Goodwill Memphis
11.2022 - 02.2023
Re-Entry Specialist
south central correctional facility
10.2020 - 11.2022
Case Manager
south central correctional facility
11.2019 - 10.2021
ABE Instructor
CCA South Central Correctional Center
05.2019 - 10.2019
Bachelor's degree - Education
University of Tennessee-Martin
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