Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Calisha Daniels

Stockton,CA

Summary

Results-driven Safety Manager with expertise in driver recruitment, training management, and safety compliance. Proven track record of reducing workplace accidents and enhancing employee safety through strategic planning and targeted training programs. Strong analytical skills facilitate effective risk assessments, fostering a culture of safety awareness. Career aspirations include leveraging experience to transition into a Location Manager role, focusing on customer service and client relations.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Location Safety Manager

First Student
Newman, CA
07.2022 - Current
  • Strong safety and customer service skills.
  • Passenger management, with ride-along experience for problem-solving and conflict resolution.
  • Monitor drivers' performance through the mobile manager, along with weekly postings of positive recognition postings and coaching.
  • Assisting in route scheduling, charter activities, driver issues, safety, fleet maintenance, and general logistics matters.
  • Currently, I am responsible for recruitment, hiring, onboarding, retention, performance development, performance management, teammate relations, and termination.
  • Organized training programs for staff members on safe driving practices and use of equipment.
  • To also include accident response and action plans with root cause.
  • Investigate customer complaints.
  • Implemented a new procedure in the training department to improve efficiency, and to emphasize safety and first student procedures.
  • Successfully leading the training department to train and facilitate safe practices for all new and existing drivers.

Safety Training Supervisor

MV Transportation
Livermore, CA
08.2021 - 06.2022
  • Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
  • Implemented diversity and inclusion training programs to foster an equitable workplace environment.
  • Promoted a culture of continuous learning and improvement within the organization.
  • Instructed trainees on proper use of office equipment and software applications.
  • Evaluated effectiveness of existing training programs and recommended changes as needed.
  • Class B instructor who provided 20 hours of class, along with behind-the-wheel training for all trainees.
  • Monitored compliance with all safety regulations during training sessions and afterward.

Payroll/Office Administrator

National Express Transit
Modesto, CA
07.2017 - 11.2020
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Prepared special reports by collecting, analyzing and summarizing information from various sources.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Reviewed employee time sheets for accuracy prior to submission for payroll processing.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Processed invoices on a timely basis according to established procedures.
  • Ensured compliance with applicable laws regarding employment practices.
  • Developed strong relationships with clients through excellent customer service skills.
  • Recruited and trained new employees to meet job requirements.
  • Participated in benefits renewal process, analyzing proposals and making recommendations.
  • Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Prepared monthly reports on payroll costs for management review.

Transportation Supervisor-BTW

Mv Transportation Inc.
Stockton, CA
11.2011 - 06.2017
  • Effectively resolved complaints by working closely with customers.
  • Tracked vehicle locations using GPS systems to provide real-time updates to customers and management.
  • Investigated any customer complaints or issues relating to service levels or quality assurance standards.
  • Oversaw scheduled routes to ensure appropriate coverage by drivers' hours.
  • Analyzed transportation costs and performance data to recommend strategies for cost reduction and efficiency improvement.
  • Handled personnel hiring, performance evaluations and disciplinary actions.
  • Dispatched personnel and vehicles in response to telephone or radio reports of emergencies.
  • Developed short-term and long-term strategies for improving roadway conditions.
  • Attended meetings with representatives from state transportation departments concerning upcoming projects.
  • Utilized problem solving skills to resolve conflicts between employees or customers in a timely manner.

Education

High School -

Call High School
Manteca, CA
05.2003

Some College (No Degree) - Business Management

San Joaquin Delta College
Stockton, CA

Skills

  • Experienced in Workday
  • Expertise in ADP Systems
  • Compliance Management
  • Employee Relations Specialist
  • Accident Root Cause Analysis
  • Development of Safety Training Programs
  • Policy Implementation
  • Detail-Oriented Approach
  • Analytical Problem Solving
  • Proficient in Dispute Resolution
  • DMO Regulatory Compliance
  • Occupational Safety Regulation Enforcement
  • Team Development
  • CHP Safety Assessment
  • Training program development
  • First aid administration
  • Problem-solving
  • Office Management
  • Exceptional Customer Support
  • Office Administration
  • Word and Excel Expertise
  • FMCSA Compliance Expertise

Certification

California Department of Insurance License

Department of Transportation (DOT) Training Certification

Class B License with Air Brakes and Passenger Endorsement

Timeline

Location Safety Manager

First Student
07.2022 - Current

Safety Training Supervisor

MV Transportation
08.2021 - 06.2022

Payroll/Office Administrator

National Express Transit
07.2017 - 11.2020

Transportation Supervisor-BTW

Mv Transportation Inc.
11.2011 - 06.2017

High School -

Call High School

Some College (No Degree) - Business Management

San Joaquin Delta College
Calisha Daniels