Calissa Hudson
Dekalb,IL
Summary
Practical Lifeguard with well-honed supervisory skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lifeguard
Kishwaukee Country Club
05.2023 - 08.2023
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Responded to patron incidents in professional and timely manner.
- Educated patrons on safety protocols and enforced safety rules.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Provided friendly customer service to guests and addressed concerns.
- Reduced number of rule violations with clear signage and consistent enforcement of policies.
- Monitored safety of guests in and around swimming pool.
- Gave private lessons to students and taught floating techniques and treading water.
- Attentively monitored swimmers to identify distress.
Lifeguard
Kishwaukee Country Club
05.2022 - 09.2022
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Reiterated water safety practices and lifesaving measures at every class to prevent accidents.
- Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Collaborated closely with management to identify areas for improvement within lifeguarding program.
- Assisted in organizing and implementing recreational activities and programs.
- Participated in special events such as pool parties and competitions, ensuring guest enjoyment while maintaining safety standards.
- Provided friendly customer service to guests and addressed concerns.
Hostess
Kishwaukee Country Club
06.2021 - 08.2021
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Completed daily side work and opening and closing duties without fail.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Answered phone calls to take orders, give information and document reservations.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Science - Interdisciplinary Health Studies
University of Illinois At Urbana-Champaign
Champaign, IL05.2027
High School Diploma -
Dekalb Highschool
Decatur, GACurrent
Skills
- First Aid Certification
- Patience and Empathy
- Leadership Qualities
- Teamwork and Collaboration
- Adaptability in Emergencies
- Certified in CPR/AED
- Effective problem-solver
- Critical Thinking
- Customer Service
- Public Safety
Accomplishments
I am accomplished as I have been accepted to multiple universities and chose to go to the highly respected, University of Illinois Urbana-Champaign. My time at UIUC has been very successful as I have a 4.0 GPA which is a and am also on the UIUC 2024 Deans List, meaning I am in the top 20% of my major at the University. I have also been granted 3 renewable scholarships. Two by the University and one from my High School.
Certification
- First Aid/CPR Certified
- Licensed Lifeguard - 2022-2023
- Illinois Food Handler Certification
Timeline
Lifeguard
Kishwaukee Country Club
05.2023 - 08.2023
Lifeguard
Kishwaukee Country Club
05.2022 - 09.2022
Hostess
Kishwaukee Country Club
06.2021 - 08.2021
Bachelor of Science - Interdisciplinary Health Studies
University of Illinois At Urbana-Champaign
High School Diploma -
Dekalb Highschool
- First Aid/CPR Certified
- Licensed Lifeguard - 2022-2023
- Illinois Food Handler Certification
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