Calista Photopoulos
West Chester,Pennsylvania
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Hearth Kitchen
Kennett Square, PA
09.2021 - Current
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Informed kitchen staff of any special orders or dietary restrictions.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Sales Associate
Sweet Stuff Candy Shop
Ardmore, PA
05.2021 - 08.2021
- Greeted customers and provided exceptional customer service.
- Operated cash register to collect payments from customers.
- Cleaned tables, chairs and dining areas after customer use.
- Restocked supplies of napkins, straws, spoons and other items as needed.
- Stocked shelves with incoming shipments of candy products.
Education
High School Diploma -
Unionville High School
Kennett Square, PA06-2024
Skills
- Conflict Resolution
- Guest Relations Management
- POS system operations
- Check payment processing
- Customer Service
- Safe Food Handling
- Greeting guests
- Personal presentation
- Strong multitasking
- Phone Etiquette
Certification
- CPR and AED Certified, 04/2024
Languages
English
Native/ Bilingual
French
Professional
Timeline
Restaurant Hostess
Hearth Kitchen
09.2021 - Current
Sales Associate
Sweet Stuff Candy Shop
05.2021 - 08.2021
High School Diploma -
Unionville High School
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