Calista Scott
CA
Summary
Dedicated and compassionate healthcare professional and caregiver with over 5 years of experience in both clinical and in-home care settings. Proven expertise in patient care, medication management, and providing personalized support to elderly and disabled individuals. Known for exceptional communication, problem-solving, and a proactive approach for quality of care. Additionally, adept at sales and customer service, with a history of exceeding performance goals. Passionate about building meaningful relationships, ensuring safety, and promoting the highest quality of life for patients and customers.
Overview
7
7
years of professional experience
Work History
Patient Care Technician / Nursing Assistant
Kaiser Permanente
12.2023 - Current
- Deliver compassionate, high-quality care to patients, focusing on their safety, comfort, and overall well-being.
- Support daily patient activities, including hygiene, dressing, and mobility, ensuring dignity and independence.
- Accurately monitor and document vital signs, collect specimens, and assist with various medical procedures in collaboration with the healthcare team.
- Maintain organized and detailed health records while ensuring strict adherence to confidentiality and compliance regulations.
- Foster strong patient-centered relationships and work closely with interdisciplinary teams to implement best practices for patient care.
- Actively promote quality improvement within the healthcare setting by identifying areas for enhanced efficiency and effectiveness in patient care.
Caregiver / Medical Technician / Personal Assistant
ApexCare
04.2021 - 01.2024
- Provided in-home care to elderly and disabled individuals, tailoring services to their unique needs and preferences.
- Assisted with personal care activities such as bathing, grooming, dressing, and feeding, ensuring patients' comfort and dignity.
- Administered medications accurately and in accordance with prescribed care plans, including monitoring glucose levels and delivering insulin injections.
- Supported mobility and physical therapy regimens, helping clients transfer safely and maintain independence.
- Prepared nutritious meals, maintained a clean and organized living environment, and performed light housekeeping tasks.
- Maintained regular communication with family members to update them on patients' progress and needs.
- Built trust and rapport with clients, creating a safe, respectful, and positive caregiving environment.
Private Caregiver
Vacaville
06.2019 - 05.2023
- Provided one-on-one care to a patient with dementia and her husband, developing a close bond and understanding of their evolving needs.
- Managed daily living tasks such as bathing, dressing, grooming, and feeding, ensuring patients felt respected and valued.
- Administered medications and monitored health conditions, adapting care plans as their health needs changed.
- Performed routine glucose checks and administered insulin injections, maintaining accurate documentation for health records.
- Assisted with mobility and physical support, ensuring the safety and well-being of patients during daily activities.
- Provided companionship and emotional support, alleviating loneliness, and fostering a sense of comfort.
- Demonstrated flexibility and adaptability in responding to emergencies and changing patient needs.
Sales Associate
Banana Republic
05.2018 - 06.2020
- Assisted customers in finding the right products, sizes, and styles, ensuring a seamless and personalized shopping experience.
- Consistently exceeded individual and team sales targets by applying a customer-focused approach and upselling relevant products.
- Resolved customer issues and concerns efficiently, demonstrating excellent problem-solving and communication skills.
- Collaborated with team members to maintain a visually appealing sales floor by organizing merchandise and implementing store display standards.
- Proactively filled in for shifts and assisted colleagues during busy periods or unexpected absences, showcasing reliability and team spirit.
- Regularly trained new employees, sharing knowledge about company policies, customer service techniques, and product features.
- Developed strong interpersonal skills and a proactive work ethic, earning recognition for exceptional customer service.
Education
High School Diploma -
Moreau Catholic High School
Hayward, CA05-2019
Bachelor of Health Science - Health Science
Sacramento State
Sacramento, CA05-2023
Skills
- Leadership
- Communication
- Quality Assurance
- Writing
- Flexible with hours
- Hard worker
- Computer proficiency
- People skills
- Problem Solver
- Marketing
- Customer Service
- Data Analyst
- Data Entry
- Patient Safety
- Patient Observation
- Teamwork
- Home Health
- Hospice Care
- Typing
- Memory Care
- HIPAA knowledge
- Medication Knowledge
- CPR certification
- Clinical training
- Data inputting
- Administrative support
LANGUAGES
English
Timeline
Patient Care Technician / Nursing Assistant
Kaiser Permanente
12.2023 - Current
Caregiver / Medical Technician / Personal Assistant
ApexCare
04.2021 - 01.2024
Private Caregiver
Vacaville
06.2019 - 05.2023
Sales Associate
Banana Republic
05.2018 - 06.2020
High School Diploma -
Moreau Catholic High School
Bachelor of Health Science - Health Science
Sacramento State
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