CALITTA MASON
Surprise
Summary
Current Produce Manager with solid background in retail environments and over 15 years experience in grocery management/leadership. Proficient in organizing and minimizing shrinkage of perishable goods. Skillful delegator and organizational problem-solver. Expert merchandising skills.
Overview
15
15
years of professional experience
Work History
Produce Manager
WinCo Foods
09.2022 - Current
- Adhered to food safety guidelines while handling fresh produce.
- Handle stocking, inventory management and product rotation duties efficiently.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Responsible for ordering produce accurately through Afresh ordering system.
- Writes department schedule while adhering to store target.
Grocery Manager
Safeway
10.2019 - 09.2022
- Promoted collaborative team environment through recognition, leading by example, and working alongside staff.
- Used computer-assisted ordering to order appropriate quantities of merchandise and supplies.
- Handled customer complaints, requests, and questions promptly to satisfy needs and retain business.
- Managed store independently in absence of store manager or assistant manager.
- Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and performing other services for customers.
Bookkeeper
Safeway
01.2016 - 10.2019
- Kept an accurate accounting of cash, credit transactions, and check payments.
- Investigated and resolved discrepancies during the account reconciliation process.
- Coded all transactions according to the internal company system to avoid errors.
- Compiled data from cashiers, balanced drawers and prepared daily deposits.
- Verified accuracy of timesheets and other pay related documents prior to processing payroll.
Service Supervisor
Safeway
02.2013 - 10.2017
- Trained new associates on store programs and procedures.
- Operated POS cash registers and counted monies received.
- Recognized for providing strong customer service with high degree of accuracy.
Customer Service Specialist
Safeway
05.2010 - 02.2013
- Addressed customer concerns and provided timely resolution to mitigate complaints.
- Assisted with product pricing, and stock replenishment.
- Merchandised products according to planograms and display instructions and assisted with store recovery.
Education
High School Diploma -
Wasson High School
Timeline
Produce Manager
WinCo Foods
09.2022 - Current
Grocery Manager
Safeway
10.2019 - 09.2022
Bookkeeper
Safeway
01.2016 - 10.2019
Service Supervisor
Safeway
02.2013 - 10.2017
Customer Service Specialist
Safeway
05.2010 - 02.2013
High School Diploma -
Wasson High School
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