Calixto Sifuentes
Goodyear,AZ
Summary
Dedicated and reliable food and service industry professional with over 4 years of experience in fast-paced, high-volume restaurant environments. Proven track record of growth and leadership, beginning as a Cook at Applebee’s, advancing through Hostess and Server roles, and currently serving as a Shift Leader at a restaurant in Phoenix Sky Harbor International Airport. Known for strong customer service, adaptability, and leadership under pressure.
Overview
5
5
years of professional experience
Work History
BOH Shift Leader
EDMV
08.2023 - Current
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Supervised food presentation and plating to enhance visual appeal.
- Monitored food inventory and supplies to prevent waste.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Server
RMH Franchise
11.2021 - 06.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Answered customers' questions, recommended items, and recorded order information.
- Checked guests' identification before serving alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
Line Cook Trainer
RMH Franchise
05.2021 - 06.2023
- Directed team in off-peak ingredient preparation and restocking work.
- Cooked same meals over and over during shifts with exact quality results.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Verified proper portion sizes to consistently attain high food quality standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
High School Diploma -
Raymond S. Kellis Highschool
Peoria, AZ05-2021
Skills
- Customer Service Excellence
- Team Leadership & Training
- Food Preparation & Safety
- Cash Handling & POS Systems
- Conflict Resolution
- Time Management
- High-Volume Service
- Opening & Closing Procedures
Languages
English
Spanish
Timeline
BOH Shift Leader
EDMV
08.2023 - Current
Server
RMH Franchise
11.2021 - 06.2023
Line Cook Trainer
RMH Franchise
05.2021 - 06.2023
High School Diploma -
Raymond S. Kellis Highschool