Caliyah Tarvin
Chickasaw
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
1
1
year of professional experience
Work History
Sales Associate
Five Below
MOBILE
03.2024 - 05.2025
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed credit card transactions quickly and securely.
- Greeted customers and provided exceptional customer service.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Used technology resources to assist customers in locating and selecting items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide store, products and services information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Conducted product demonstrations to highlight features and benefits.
- Received and displayed product shipments on store retail shelves upon delivery.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Organized store by returning merchandise to proper areas and restocked displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Cleaned shelves, counters and tables to maintain organized store.
- Placed special orders or called other stores to find desired items.
- Computed purchases and received and processed cash or credit payment.
- Answered store and merchandise questions and led customers to wanted items.
Education
Associate of Applied Science - AAS Graphic Communication Tech
Bishop State Community College
Mobile, AL05-2026
High School Diploma -
Mattie T Blount High School
Eight Mile, AL05-2024
Skills
- Graphic design
- Visual merchandising
- Customer service
- Photo editing
- Sales techniques
- Team collaboration
- Stocking and receiving
- Outgoing personality
- Friendly and outgoing
- Cleaning techniques
- Store opening and closing
- Merchandising
- Cash register operation
Timeline
Sales Associate
Five Below
03.2024 - 05.2025
Associate of Applied Science - AAS Graphic Communication Tech
Bishop State Community College
High School Diploma -
Mattie T Blount High School