Callandra Marie Bobkovas
Livingston,TX
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
My goal is to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Personal Assistant
Self-employed
03.2023 - Current
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Kept detailed track of household and maintenance inventory and schedules.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Facilitated transportation to and from appointments.
- Helped clients to maintain independence and quality of life.
- Provided emotional support and companionship to clients.
- Developed and implemented activities to improve clients' quality of life.
- Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
Professional Women's Stylist
Self-employed
01.2019 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Resolved guest complaints about service or style.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Organized sales area and work station to showcase products and boost sales.
- Recorded notes for future reference about customer preferences and services delivered.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Determined appropriate hair treatments based on conditions and textures.
- Counted and documented opening and closing cash amounts daily.
- Mixed pigments and used proper techniques to achieve desired color.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Distributed business cards outside of salon to generate new business.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Provided emotional support and companionship to clients.
- Helped clients to maintain independence and quality of life.
Assistant Seasonal Manager
Brite Ideas Of North Houston
01.2017 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established team priorities, maintained schedules and monitored performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Hair Salon Manager
Tune Up The Manly Salon
11.2022 - 05.2023
- Promoted business through marketing initiatives and use of social media.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Maintained general appointment calendar and set shift schedules.
- Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Managed cash flow, business transactions, banking, and accounting processes.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Achieved personal sales goals by upselling products to meet individual needs.
- Handled employee scheduling and coverage needs during business hours.
Education
Cosmetology
05.2020
High School Diploma -
05.2019
While completing my high-school requirements, I also completed 75% of my 2 year associates degree in General Arts. In 2019-2020 I completed my Cosmetology operator license at Sebring Career Schools.
From there I have continually taken continuing education classes!
Skills
- Team Player
- Customer Service Oriented
- Attention To Detail
- Friendliness
- Patience
- Activities
- I use my extra time to continue my education as a hair artist by attending continuing education classes In my spare time I am a dog mom and I enjoy gardening even though I do not have much luck Overall I am a motivated person with a passion for a growing career and the beautiful people I meet
- Customer Service
- Meeting Minutes
- Scheduling
- Self Starter
- Dedicated Team Player
Timeline
Personal Assistant - Self-employed
03.2023 - Current
Hair Salon Manager - Tune Up The Manly Salon
11.2022 - 05.2023
Professional Women's Stylist - Self-employed
01.2019 - Current
Assistant Seasonal Manager - Brite Ideas Of North Houston
01.2017 - Current
Sebring Career Schools - , Cosmetology
Lone Star College System - High School Diploma,
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