CALLEEN TROYER

• Managed pain effectively by closely monitoring symptoms and adjusting medications accordingly.
• Improved patient comfort by providing compassionate end-of-life care and symptom management.
• Coordinated with physicians to adjust medications as needed for optimal palliative care outcomes.
• Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
• Advocated for patients'' wishes regarding medical treatment options, respecting cultural beliefs and values throughout the decision-making process.
• Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
• Developed and implemented individualized care plan for each hospice patient while following physician instructions.

Clinic setting the treats Prisoners for minor concerns to serious life threatening conditions on a triage basis. The clinic work is triaging prisoners that need to see a provider Or can be treated using the standing orders. All standing orders are chart reviewed to the provider So, they are aware of the patient’s status. The discharge planning in a prison is different but the teaching is the same. It’s getting them educated about their health and moving forward to where ever they call home.

• Managed to handle approximately 10- 30 inmates coming from other jails processing them through quickly and safely.
• Skilled at working independently and collaboratively in team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Staff RN working temporary nursing assignments
• Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
• Implemented medication and IV administration, catheter insertion, and airway management.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
• Assessed physical, psychological, physiologic, and cognitive status of patients.
• Consistently maintained accurate documentation of all relevant information related to patient progress, treatments administered and other pertinent data.

• Wound care for post-acute setting with wound vacs and with other pieces of equipment Healing diabetic and surgical wounds. Teaching CNA’s continuing education to improve care of residents of this large facility.
• Provided emotional support for patients and families during difficult times, helping them navigate healthcare system with compassion and understanding.
• Increased patient satisfaction by consistently delivering high-quality nursing care with focus on empathy, communication, and professionalism.
• Participated in staff meetings and continuing education programs to stay current on best practices and maintain licensure requirements.
• Achieved timely medication administration by utilizing effective time management skills and prioritizing critical tasks.
• Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies, and methods to improve health and meet recovery goals.
• Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
• Managed elements of patient care from admission to discharge or transfer to other units.

• Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
• Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Demonstrated excellent time management skills while juggling multiple priorities in fast-paced environment.
• Acted as patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
• Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
• Assessed physical, psychological, physiologic, and cognitive status of patients.
• Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.

Education of adults in the healthcare arts with the goal to be able to pass State of Michigan CNA examination successfully. My average class size was approximately 20 adults.

• Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
• Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
• Boosted student performance by providing individualized support and targeted feedback.
• Initiated new learning methods, eliminating instructional gaps and improving comprehension.
• Promoted classroom safety, collaboration, and best practices.
• Tested and evaluated students on materials presented in workshops and classes.
• Applied various teaching aids to minimize learning gaps and instruct and motivate students.
• Increased student motivation by developing engaging lesson plans that catered to various learning styles.
• Observed and adopted new techniques from skilled instructors and lecturers.
• Improved student performance by defining clear goals and communicating performance metrics.
• Increased student participation via engaging lectures and assignments.
• Optimized learning plans based on student performance and feedback.
• Reviewed class and student records to identify improvement opportunities.

• Marketed to Physician’s, Nursing Homes and direct to clients for homecare and hospice services in the greater Detroit area.
• Gave Continuing Education lectures on “The five Rights of Patient care”, wound care and staging of wounds, An over view of Hospice and the benefit to the family and staff.
• Accepted referrals for care, arranged equipment that was needed by the patient for a successful transition to home.
• Educated clients on best practices within their industries, positioning company as a trusted resource.
• Assisted in the onboarding of new clients, facilitating smooth transitions and building strong foundations for future growth.
• Developed strategies for maintaining long-term, mutually beneficial partnerships with key clients.
• Enhanced client relationships by consistently providing exceptional service and support.
• Acted as a liaison between clients and internal departments to facilitate clear communication and timely issue resolution.