Calley Graves
Draper,UT
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Experienced child care professional prepared for responsibilities of child care counseling. Proven ability to create supportive and safe environment for children, encouraging their emotional and social development. Known for teamwork and adaptability, with essential skills in communication and conflict resolution.
Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.
Diligent Administrator with solid background in finance and accounting supervision. Successfully managed financial reporting and compliance, contributing to effective budget oversight. Demonstrated analytical problem-solving and strategic planning skills.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
GENERAL MANAGER
Aqua-Tots Swim Schools
02.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Designed customized training materials and resources, tailored to each staff members unique needs and goals.
- Oversaw all aspects of the month-end close process, ensuring timely completion of accurate financial statements for executive review.
- Managed payroll data entry and processing for 10 employees to comply with predetermined company guidelines.
OFFICE MANAGER
Aqua-Tots Swim School
10.2021 - 02.2023
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Developed effective communication channels within the team to improve decision-making process and problem-solving abilities.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
ASSISTANT TEACHER
Primrose schools
01.2021 - 09.2021
- Keeping the room up to licensing code
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
- Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
- Supported lead teacher in conducting assessments to measure student progress and identify areas requiring additional focus.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
ASSISTANT PRODUCTION MANAGER
CMH Brands/Willies Reserve
01.2019 - 04.2020
- I am responsible for putting proper artwork and packaging of product, keeping everyone organized and on task with something to do, helping the managers in any way they need me
- I have my key badge and management experience
- Along with lab experience also
- Overseeing high volume flower production line
- Responsible for the two lines CMH Core line and CMH Harvest Flower line
- Responsible for managing the flower production team 20-45 people/day
- 45,000 quality joints were twisted a week on average by my team
- Ensured all orders were produced and packaged in a timely and compliant manner
- Responsible for fulfilling store orders weekly
- Responsible for the time tracking for the flower team and any temp workers
- Responsible for inventory and tracking of packaging for the flower and vape production team
- Participated in two weekly production and sales meetings following direction and growing of the brand and safety procedures
HOST/ SERVER
Texas Roadhouse
05.2016 - 01.2020
- Legendary service legendary food
- Host/Togo I'm responsible for figuring out where they are going to be sat, dealing with that very first interaction, taking orders preparing them, going over them, and money handling
- Keeping an even drawer
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Supported needs of 12- person wait staff who attended to specific needs of countless customers daily for 1 restaurant with social relevancy and intentionality.
SALES ASSOCIATE
It's all peachy
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Balanced multiple registers at the end of shifts, confirming accurate reporting of daily sales totals.
- Handled high volumes of cash daily, keeping meticulous records to ensure accountability and transparency.
FLOOR REPRESENTATIVE/SALES ASSOCIATE
Old Navy
- Keeping the floor neat, communicating with the guest if there are any issues and or questions
- Cashier
- Re-organizing the floor
- Customer satisfaction
- Communication/problem solving skills
- Improved customer satisfaction by providing attentive and knowledgeable assistance on the sales floor.
- Provided exceptional customer service by promptly addressing inquiries and resolving any concerns or issues that arose during transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
High School Diploma -
Community College of Aurora
Aurora, COSkills
- Budget Management
- Financial Performance
- Training and Development
- Collaboration
- Operational Efficiency
- Process Improvement
- Management
- Early Childhood Care
- Leadership Development
- Problem Solving
- Empathy
- Data entry
- Recordkeeping and file management
- Payroll processing
Certification
- CPR/AED Certification
- Certified Pool and Spa Operator (CPO)
Timeline
GENERAL MANAGER
Aqua-Tots Swim Schools
02.2023 - Current
OFFICE MANAGER
Aqua-Tots Swim School
10.2021 - 02.2023
ASSISTANT TEACHER
Primrose schools
01.2021 - 09.2021
ASSISTANT PRODUCTION MANAGER
CMH Brands/Willies Reserve
01.2019 - 04.2020
HOST/ SERVER
Texas Roadhouse
05.2016 - 01.2020
SALES ASSOCIATE
It's all peachy
FLOOR REPRESENTATIVE/SALES ASSOCIATE
Old Navy
High School Diploma -
Community College of Aurora
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