Calli Danzo
Livingston,MT
Summary
To obtain a position with a medical facility and/or any other fields where I may use my
acquired skills, grow professionally, and become an asset to the general community.
Overview
7
7
years of professional experience
Work History
CSA - Customer Success Associate
PFL Tech
LIVINGSTON, MT.
02.2022 - Current
- Consistently stay in touch with customers and other teams within the organization
- Proficient in the database workfront, customer insights, excel, outlook, slack, zoom, etc
- Project management and inventory management.
- Mentored new employees on procedures and policies to maximize team performance.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
FIREFIGHTER
PARK COUNTY RURAL FIRE DEPT.
01.2020 - Current
- Answer emergency situations and assesses conditions to contain fires, assist victims and prevent escalation.
- Educate the public on ways to prevent fires and fire damage.
- Responds immediately to alarms for fires, vehicle accidents and other emergency situations.
- Collaborate with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
LABORATORY ASSISTANT/ PATIENT ACCESS SPECIALIST LEADER
BILLINGS CLINIC - OB/GYN
BOZEMAN, MT.
- Skillful and precise in performing venipunctures and urine collections from patients.
- Centrifuge blood samples, pipet serum into their separate tubes, and package specimens appropriately for the courier to pick up and deliver to the main lab in Billings, MT.
- Order supplies as needed and help with any other tasks in the office.
- Check patients in and out of their appointments, answer phone calls, transfer calls and messages to the nurse staff.
- Created weekly front desk meetings and any other front desk tasks during any down time.
- Applied HIPAA privacy and security regulations while handling patient information.
LAB ASSISTANT
PARKVIEW REGIONAL MEDICAL CENTER
FORT WAYNE, IN
01.2017 - 01.2019
- Skill and precise in preforming venipunctures, capillary punctures, arterial blood gasses, nasal swabs; collecting, preparing and storing blood and urine samples.
- High level of accuracy and attention to detail.
- Demonstrated knowledge of medical terminology, infection control procedures, quality assurance support, data entry and retrieval.
- Trained new hires.
- Sanitized workstations and instruments to avoid cross-contamination.
- Inventory managment
Education
MSU Fire Services Training School
Helena, MT04.2021
High School Diploma -
Los Osos High School
Rancho Cucamonga, CA05.2012
Skills
- Project Management
- Inbound and Outbound Calling
- Order Processing
- Staff Training
- Firefighting Procedures
- Medical Assessments
- Incident Safety
- Critical Thinking Proficiency
- Specimen Processing and collection
- Sample Preparation
- Inventory Oversight
- Customer Service
Accomplishments
- Awarded Living the Values for exceptional display of the core value of "Relationships." - PFL Tech, 2024
Timeline
CSA - Customer Success Associate
PFL Tech
02.2022 - Current
FIREFIGHTER
PARK COUNTY RURAL FIRE DEPT.
01.2020 - Current
LAB ASSISTANT
PARKVIEW REGIONAL MEDICAL CENTER
01.2017 - 01.2019
LABORATORY ASSISTANT/ PATIENT ACCESS SPECIALIST LEADER
BILLINGS CLINIC - OB/GYN
MSU Fire Services Training School
High School Diploma -
Los Osos High School
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