Calli Landon
Ann Arbor
Summary
Dedicated healthcare professional with a strong track record of creating supportive, inclusive, and patient-centered environments. Skilled in conflict resolution, crisis management, and cultivating positive interactions that enhance overall care experiences. Known for reliability, adaptability, and an authentic ability to connect with individuals from diverse backgrounds. Collaborative team contributor committed to continuous learning and professional growth. Currently pursuing a Bachelor’s degree in Biomolecular Sciences with a Business minor at the University of Michigan to broaden clinical insight and strengthen leadership and organizational capabilities within healthcare settings.
Overview
7
7
years of professional experience
Work History
Resident Assistant (RA)
The Brook Retirement Communities
05.2024 - Current
- Administer prescribed and PRN medications accurately and document all patient care activities in compliance with facility protocols.
- Monitor and record residents’ vital signs and diagnostic tests (e.g., blood sugar, blood pressure) on daily, weekly, and monthly schedules.
- Assist residents with activities of daily living (ADLs), including dressing, hygiene, meals, and mobility.
- Escort residents to meals, activities, and appointments, promoting engagement and overall well-being.
Cashier and Customer Service
Carquest Auto Parts/ Do-it Center
05.2019 - Current
- Train new employees on their daily roles and responsibilities
- Manage the front desk by processing customers purchases and answering any questions
- Complete monthly statement reports for all current customers
Waitress
Pier M33 On The Cheboygan
03.2022 - 08.2024
- Assisted in training new waitstaff on restaurant policies/procedures as well as menu knowledge to ensure consistent quality of service
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables
- Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
- Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times
MRI Tech Aide
The HCS Group
01.2021 - 08.2022
- Input patient and MRI data into designated sheets and documents
- Help MRI tech complete any task including filling out the MRI pre-scan checklist, making CDs of the scan for the patient, and helping set up the contrast for injection
- Walk patients through the MRI procedure and answer questions
Education
Bachelor's degree - Biomolecular Sciences
University of Michigan
Ann Arbor, MI11.2025
Skills
- Leadership
- Team Collaboration
- Ability to multitask
- Problem-solving
- Customer service
- Patient care
- Medication administration
- Vital signs monitoring
Timeline
Resident Assistant (RA)
The Brook Retirement Communities
05.2024 - Current
Waitress
Pier M33 On The Cheboygan
03.2022 - 08.2024
MRI Tech Aide
The HCS Group
01.2021 - 08.2022
Cashier and Customer Service
Carquest Auto Parts/ Do-it Center
05.2019 - Current
Bachelor's degree - Biomolecular Sciences
University of Michigan