I am seeking employment opportunities with Renew 360 for a full time position that will utilize my extensive communication and management abilities. I am an organized and dedicated candidate with a history of meeting company goals utilizing consistent and organized practices. Successful at managing business office operations under pressure and adapting to new challenges with a positive attitude. This resume will provide you with information regarding my professional skills, achievements, and employment history.
Overview
7
7
years of professional experience
Work History
Business Office Manager
Willow Springs Rehabilitation & Healthcare Center
08.2024 - Current
Oversee day to day operations in a 164- bed skilled nursing facility,including billing, collections, and financial reporting across Medicare, Medicaid, Managed Care, and private pay payer sources. Using software such as Point Click Care and SNF Metrics.
Lead Medicaid application and eligibility process for long-term residents, including gathering documentation, submitting applications, and communicating with the County's Board of Social Services to ensure timely approvals and renewals.
Serve as primary point of contact for residents and families regarding financial matters, including Medicaid eligibility, spend down requirements, and payer coverage.
Monitor accounts receivable and reduce aging to ensure timely collection of payments from residents, insurers, and government payers.
Oversee Resident Personal Needs Accounts (PNA) and Trust funds, ensuring accurate and auditable records of all deposits and withdrawals to ensure compliance with federal and state regulations.
Manage and reconcile petty cash fund, including tracking disbursements, maintaining receipts, and ensuring accurate replenishment and audit readiness.
Assistant Manager, Waitress, Hostess
Four Seasons Diner
06.2019 - Current
Proven ability to lead teams, manage daily operations, and enhance customer satisfaction. Utilized Microsoft Word and Excel to create and manage various documents including employee schedules, daily specials, and side work charts. Trained new employees on proper protocols, customer service standards, and team contributions. Promoted excellent service to customers, successfully increasing referrals and walk-in business. Developed strong attention to detail and organizational skills, crucial for handling financial data.
Cashier
Sunrise Bagels and Co
06.2018 - 08.2018
Accurately processed transactions, including cash, credit, and debit payments. Managed and balanced cash register, ensuring all transactions were recorded correctly. Learned duties for various positions and provided backup at key times. Cultivated warm relationships with regular customers.
Life Enrichment Assistant at Willow Springs Rehabilitation & Healthcare CenterLife Enrichment Assistant at Willow Springs Rehabilitation & Healthcare Center
Life Enrichment Coordinator at Willow Springs Rehabilitation & Healthcare CenterLife Enrichment Coordinator at Willow Springs Rehabilitation & Healthcare Center