Calli Smith
Bardstown,KY
Summary
A skilled Office Manager that is focused on meeting company goals and requirements on a daily basis.
Works very well in challenging and/or high-stress environments. Ready to apply all my abilities to contribute
towards company success
Overview
5
5
years of professional experience
Work History
Office Manager
S&S Concrete, Inc.
Shepherdsville, KY
11.2023 - Current
- Provided exceptional customer service when addressing issues with customers in-person, via phone calls or email correspondence.
- Managed all seven install crews (over 40 employees) and scheduled concrete installations with customers on a daily basis.
- Coordinated monthly meetings with office employees to go over plans, customer contracts, and business goals.
- Collected and recorded payments through Transax and Quickbooks on all completed concrete installs.
- Created and maintained spreadsheets to organize payments and customers for year-end reports.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Assisted in the recruitment process, conducting interviews and onboarding new employees.
- Proficient in Microsoft Word, Powerpoint, and Excel as well as Inuit Quickbooks and Clover.
Scheduling Supervisor
S&S Concrete, Inc.
Shepherdsville, KY
01.2021 - 11.2023
- Scheduled estimates for concrete installs and organized all four of our estimator's estimation schedules.
- Input concrete orders via Excel through our concrete distributor throughout each week.
- Assisted customers with submitting applications for our financing program, GreenSky Financing.
- Answered all incoming calls to our office.
- Resolved issues quickly with customers to close out overdue invoices.
- Organized all insurance and tag renewals twice a year on over 25 commerical vehicles.
- Maintained accurate vehicle records so we were DOT compliant on all vehicles, trailers, and equipment.
- Invoiced all concrete installation customers and organized invoices with Excel and Quickbooks.
- Assisted with processing payroll through Quickbooks and Paychex.
- Recorded profit and loss records for the company each year.
Retail Shift Lead
Cracker Barrel
Shepherdsville, KY
04.2019 - 01.2021
- Completed store opening/closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns regarding our products.
- Kept employees operating productively and working on task to meet our monthly store goals.
- Handled product zoning, organization and stocking with extreme detail and customer awareness.
- Kept accurate inventory and assisted with weekly product delivery.
- Assisted our Retail Manager with management duties including scheduling and sales strategies.
Education
High School Diploma -
Smith Christian Academy
Shepherdsville05.2020
Skills
- Office Management
- Customer Service
- Payroll Processing
- Expense Reporting
- Billing
Timeline
Office Manager
S&S Concrete, Inc.
11.2023 - Current
Scheduling Supervisor
S&S Concrete, Inc.
01.2021 - 11.2023
Retail Shift Lead
Cracker Barrel
04.2019 - 01.2021
High School Diploma -
Smith Christian Academy