Knowledgeable, self driven, individual who is highly motivated by the importance of Psychology. Proactive student with superior skills in written/ verbal communication, research and data analytics. Eager to bring value to the program through hard work and commitment to quality. Offering demonstrated success in development of others through learning and patience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Intelligence Analyst
Maxio
09.2021 - Current
Collected data from wide-ranging sources leading toan increase in data accuracy and reliability for decision-making processes.
Designed and implemented user-friendly BI dashboards, resulting in an increase in company-wide data accessibility and utilization for strategic planning.
Maintained proficiency with latest database technologies.
Responded to specific BI requests from Executive Leadership personnel, creating data packets with requested information in easily understandable formats.
Developed dynamic dashboards for monitoring and tracking key performance indicators (KPIs) and objectives and key results (OKRs), contributing to goal attainment efficiency across departments.
Demonstrated proficiency in using Salesforce and Excel for advanced data management and analysis, complemented by foundational knowledge in Python and MySQL.
Led data cleaning and analysis projects, enhancing data quality and supporting more accurate trend forecasting and business insights.
Adjunct Psychology Professor
Georgia Gwinnett Technical College
01.2021 - Current
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations, including visual, aural and social learning strategies.
Monitored Student success by providing reports and data transcripts
Analyzed data on student retention, completion, employment and success on course exam.
Evaluated and supervised student activities and performance levels to provide reports on academic progress.
Provide one-on-one mentoring to students, offering academic guidance, career advice, and support for personal development.
Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
Consultant
Epic Professionals LLC
Lawrenceville, Georgia
08.2018 - Current
Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff
Developed lesson plans, instructional materials and written practice tests for software and database training courses
Used online database to design training for two agencies and increase company retention and productivity rates 60%
Managed and maintained electronic healthcare data for two agencies with over 50 clients
Maintain agency compliance for state and accrediting regulations.
Developed and implemented plans to meet business priorities and deadlines
Provided outstanding service to clients to not only maintain but to extend relationships for future business opportunities
Developmental Disabilities Professional (DDP)
New Directions for Autism
Suwanee, GA
02.2018 - 08.2018
Monitored and participated in implementation and delivery of individual service plan (ISP) and assured that services addressed participants needs and adhere to application of person centered values, choice and participants' rights.
Provided, arranged, and oversaw curricula used in staff training.
Supervises the delivery of service and ensures that strategies reflect the goals and objectives of the
ISP.
Monitors the progress toward achievement of goals in the ISP, and makes recommendations for
modification to the ISP, as appropriate.
Review of functional assessments in place to support development of participant's plan for delivery of all waiver services.
Developed lesson plans, instructional materials and written practice tests for software and database training courses.
Monitors and/or participates in the implementation and delivery of the Individual Service Plan (ISP).
Involved in reviewing and/or writing, and the implementation and effectiveness of the Behavior
Support Plan.
Involved in reviewing and/or writing, and the implementation and effectiveness of the Crisis Plan.
Involved in identifying ongoing supports as needed (medical and/or behavioral) in collaboration
with appropriate personnel.
Education
Master of Science - Psychology
Walden University
Minneapolis, MN
11.2020
Bachelor of Science - Psychology
University Of Georgia
Athens, GA
05.2017
Skills
Student-Centered Learning
Online training experience
Training material development
Problem Resolution
Project Management
Public speaking
Data Analysis
Creative Questioning
Client Relationships
Proficient in Microsoft office
Knowledgeable In Information Technology
Certification
Google Data Analytics Certified
TESOL Certified
First Aid/CPR Certified
Mindset Certified (Crisis Prevention and Intervention)
Portfolios, Profile, and Accomplishments
Public Speaker - Guest speaker at Epilepsy foundation (2010 and 2013)
Host of Daydreams Podcast - Guest specializing in a wide variety of topics including Technology, Psychology, Politics, Etc. (Guests include influential individuals such as Dan Thurman, Pavel Ferreri, Nathaniel Woods, and many more)
Youngest recipient of the Falcons Community Quarterback Award
Timeline
Business Intelligence Analyst
Maxio
09.2021 - Current
Adjunct Psychology Professor
Georgia Gwinnett Technical College
01.2021 - Current
Consultant
Epic Professionals LLC
08.2018 - Current
Developmental Disabilities Professional (DDP)
New Directions for Autism
02.2018 - 08.2018
Master of Science - Psychology
Walden University
Bachelor of Science - Psychology
University Of Georgia
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