Callie Allen
Vancouver
Summary
Highly motivated and compassionate individual with a genuine passion for helping others achieve emotional well-being. Possessing a foundational understanding in psychological principles and effective communication techniques, with focus on Trauma-informed care. Committed to fostering positive change and providing support to individuals in need.
Overview
17
17
years of professional experience
1
1
Certification
Work History
SUD Counselor
XChange Behavioral Health Agency
12.2024 - Current
- Assisted individuals in understanding personal challenges, improving emotional wellbeing with regular counseling sessions.
- Developed tailored counseling plans for fostering personal growth and overcoming obstacles.
- Follow policies and procedures according to the Washington Administrative Code.
- Collaborated with multidisciplinary teams to provide comprehensive care.
- Conducted assessments in accordance to ASAM Dimensions to identify psychological needs and implement appropriate interventions.
- Prepared detailed case notes and reports for tracking client progress.
- Engaged in continuous professional development to stay informed on latest counseling practices.
- Provided crisis intervention for addressing urgent mental health needs.
- Maintained confidentiality and ethical standards in all client interactions.
- Facilitated conflict resolution discussions to improve interpersonal relationships.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Improved client self-esteem and communication skills through targeted therapeutic techniques.
- Provided education on mental health topics and resources to clients.
- Advocated for clients' needs, connecting them with community resources to support their well-being.
- Enhanced client emotional well-being by conducting individual and group therapy sessions.
Medical Assistant II
Providence Dermatologic Specialties - Glisan
10.2012 - 09.2015
- Provide compassionate exceptional customer service to patients and visitors in person and by phone
- Prioritize clinic demands
- Vital signs, IM/Sub Q injections, appointment scheduling, call authorized pharmacy refill prescriptions, ICD-9, CPT coding
- Set up sterile surgical trays, procedure rooms, assist the physician with surgical appointments, prep patients for minor surgical appointments
- Moving and positioning patients
- Preparing surgical sites
- Assist with emergencies as needed
- Provide accurate, complete, legible and timely documentation of all procedures and biopsies
- Providing test results, appointment reminders, physician correspondence via phone
- Office visit transcription
- Handle and dispose of bio-hazardous infectious waste properly, perform environmental cleaning and equipment quality control and maintenance
- Order and maintain current inventories of medication and supplies, document and dispose of outdated medication properly
- Comply with all applicable infection control and safety procedures and use appropriate reporting mechanisms as required by state laws
- Provide patient education, after visit instructions and pre/post surgical care
- Obtain ongoing education consistent with level and area of practice
Medical Assistant / Patient Relations
Providence Internal Medicine - The Plaza
06.2008 - 10.2012
- Operated x-ray, electrocardiogram (EKG), and other equipment to administer routine diagnostic tests
- Prepared and administered medications as directed by physician
- Performed routine laboratory tests and sample analyses
- Greeted and logged in patients arriving at office and clinic
- Explained treatment procedures, medications, diets, or physicians' instructions to patients
- Collected blood, tissue and other laboratory specimens, logged specimens, and prepared them for testing
- Showed patients to examination rooms and prepared for physician
- Helped physicians examined and treated patients, handing them instruments, and materials and performing such tasks as giving injections and removing sutures
- Performed general office duties, such as answering telephones, taking dictation, and completing insurance forms
- Recorded patients' medical history, vital statistics, and information such as test resulted in medical records
- Scheduled appointments for patients
- Obtained medical information and measured vital signs, weight, and height
- Conducted physical examinations on patients with assistance from physicians or nurses
- Arranged for hospital admissions for certain cases requiring more specialized care than what can be provided at an outpatient clinic
- Provided patient education and post-visit care instructions to foster care continuum
- Coordinated follow-up appointments with specialists as needed for further treatment or evaluation purposes
- Worked interdependently with other professionals to provide quality health care to patients
- Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines
- Assisted physicians and nursing personnel with injections, phlebotomy, and other patient care procedures
- Demonstrated proficiency in performing administrative duties such as data entry, answering phones, ordering supplies, and managing patient records
- Organized charts before each patient visit in order to ensure that all relevant information is available during the exam
Education
Associate in Science (A.S.) - Addiction Counselor Education Candidate
Clark College
Vancouver, Wa06.2025
Certification - Medical Assisting w/ Limited X-Ray
Concorde Career College
Portland, Oregon01.2001
Skills
- Self Motivation
- Interpersonal Skills
- Needs assessments
- Continuous Improvement
- Maintaining confidentiality
- Crisis intervention
- Trauma-informed care
- Cultural sensitivity
- Cognitive behavioral therapy
Certification
SUDPT
Awards
Phi Theta Kappa
Timeline
SUD Counselor
XChange Behavioral Health Agency
12.2024 - Current
Medical Assistant II
Providence Dermatologic Specialties - Glisan
10.2012 - 09.2015
Medical Assistant / Patient Relations
Providence Internal Medicine - The Plaza
06.2008 - 10.2012
Certification - Medical Assisting w/ Limited X-Ray
Concorde Career College
Associate in Science (A.S.) - Addiction Counselor Education Candidate
Clark College
Similar Profiles
Kathleen SmithKathleen Smith
Behavioral Health Supervisor at Spokane Public Schools Behavioral Health AgencyBehavioral Health Supervisor at Spokane Public Schools Behavioral Health Agency
Michelle PriddyMichelle Priddy
Behavioral Therapist at Esperanza Behavioral Health/Roman Empire AgencyBehavioral Therapist at Esperanza Behavioral Health/Roman Empire Agency
Mariyah MontoyaMariyah Montoya
Receptionist ; Fitness Advisor at Body Xchange Health ClubsReceptionist ; Fitness Advisor at Body Xchange Health Clubs
Nola ChaseNola Chase
Front of House Employee at Merci Boulangerie BakeryFront of House Employee at Merci Boulangerie Bakery
ANDRES BLANCOANDRES BLANCO
Civil Engineer at AG CIVILCivil Engineer at AG CIVIL