Summary
Work History
Education
Skills
Timeline
Server

Callie Bradley

Granbury,TX

Summary

Dynamic server with a proven track record at Hoffbrau Steak House, adept in enhancing customer satisfaction and increasing sales through expert upselling techniques. Demonstrates exceptional customer service and POS operation skills, significantly improving guest relations. Excelled in a high-volume dining environment by prioritizing service and leveraging strong work ethic and team collaboration to exceed performance goals.

Work History

Server

Hoffbrau Steak House
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales significantly by upselling higher-end products to customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server

Cari’s Diner
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales significantly by upselling higher-end products to customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Server

Chilis's Bar and Grill
  • Cultivated warm relationships with regular customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

High School Diploma -

Lamar High School
Arlington, TX
05.2005

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Team collaboration
  • Supply restocking
  • Performance improvement
  • Cleanliness standards
  • Menu memorization
  • Food running
  • High volume dining
  • Service prioritization
  • Sales techniques
  • Order accuracy
  • Table bussing
  • Suggestive selling
  • Guest relations management
  • Point of sale operation

Timeline

Server

Hoffbrau Steak House

Server

Cari’s Diner

Server

Chilis's Bar and Grill

High School Diploma -

Lamar High School

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Callie Bradley