Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
OfficeManager

Callie Briggs

Newport,ME

Summary

Seeking an opportunity to work in an encouraging and positive environment helping others succeed.

Dedicated, Patient, Compassionate, and Outgoing individual.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Bartender and Server

Fogg Brook Resort
04.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Office Manager

Wild Works Therapy
11.2022 - Current
  • Supports company operations by maintaining office systems
  • Contributes to team effort by accomplishing related results as needed
  • Strong Communication Skills

Lead Teacher

Watch Me Shine
02.2018 - 03.2023
  • Creating a specialized learning environment that is developmentally appropriate by offering holistic care that is individualized and building relationship skills while providing educational tools necessary for a child to achieve their greatest potential
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.

Caretaker

Alpha One
01.2012 - 03.2023
  • Improve the quality of life for individuals needing assistance but wishing to remain in their homes.
  • Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
  • Developed strong relationships with residents and families, fostering trust and open communication.

Site Director

Kindercare Learning Centers
02.2019 - 03.2021
  • Partner with parents with a shared desire to provide the best care and education for their children
  • Cultivate positive relationships with families, teachers, state licensing authorities, community contacts and corporate partners
  • Leverage your business, sales and marketing savvy to grow KinderCare Education's presence in the community, leading to the growth of new families and children in our centers

Server and Bartender

Jimmy the Greek
04.2016 - 02.2018
  • Providing excellent wait service to ensure customer satisfaction
  • Making menu recommendations, answering questions and sharing additional information with restaurant patrons
  • Maximizing sales

Marketing Assistant/Receptionist

American K-9 Connection
01.2009 - 01.2018
  • Collaborating with the marketing manager on marketing strategies
  • Identify marketing trends and key opportunities for innovations
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.

Crisis Counselor

Shalom House Inc.
06.2015 - 06.2017
  • Maintain current knowledge of community resources and how to access them
  • Carry out immediate crisis intervention and counseling for patients and families
  • Utilize active listening skills to ascertain each patient's needs
  • Proper documentation and filing

Toddler Lead Teacher

Toddle Inn Child Care
11.2015 - 04.2016
  • Maintains an open, friendly, and cooperative relationship with each child and family
  • Promotes parent-child bonding and nurturing parent-child relationships
  • Promotes feelings of security and trust in infants and toddlers
  • Greets infants and their parents warmly and with enthusiasm each morning

Server/Bartender

Brio Tuscan Bar and Grill
01.2011 - 11.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Education Psychology & Child Development - Family Relations

University of Southern Maine
Portland, ME
12.2018

Psychology & Child Development - Family Relations

University of Maine
Orono, ME
01.2016

Skills

  • Strong multitasking
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Engaging personality
  • Customer service expertise
  • Memory retention
  • Customer satisfaction measurement
  • Complaint resolution

Certification

  • CRMA, 09/01/15, 09/01/17
  • CPR/ First Aid, 08/01/15, 08/01/23
  • MHRT-1, 05/01/16, Present
  • BHP, 08/01/22/, Present
  • TIPS Training, 8/24/2024, Present

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Bartender and Server

Fogg Brook Resort
04.2024 - Current

Office Manager

Wild Works Therapy
11.2022 - Current

Site Director

Kindercare Learning Centers
02.2019 - 03.2021

Lead Teacher

Watch Me Shine
02.2018 - 03.2023

Server and Bartender

Jimmy the Greek
04.2016 - 02.2018

Toddler Lead Teacher

Toddle Inn Child Care
11.2015 - 04.2016

Crisis Counselor

Shalom House Inc.
06.2015 - 06.2017

Caretaker

Alpha One
01.2012 - 03.2023

Server/Bartender

Brio Tuscan Bar and Grill
01.2011 - 11.2015

Marketing Assistant/Receptionist

American K-9 Connection
01.2009 - 01.2018

Psychology & Child Development - Family Relations

University of Maine
  • CRMA, 09/01/15, 09/01/17
  • CPR/ First Aid, 08/01/15, 08/01/23
  • MHRT-1, 05/01/16, Present
  • BHP, 08/01/22/, Present
  • TIPS Training, 8/24/2024, Present

Education Psychology & Child Development - Family Relations

University of Southern Maine
Callie Briggs