Callie Brown
400 Estall Rd., Rochester ,NY
Summary
Highly motivated Direct Support Professional with solid background in providing compassionate support to individuals. Adept at managing daily activities and ensuring clients' well-being through personalized care plans. Demonstrated proficiency in communication and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Heritage Christian Services
2025.06 - Current
- Assisted clients with daily living activities to promote independence and improve quality of life.
- Developed and implemented personalized care plans in collaboration with interdisciplinary teams.
- Monitored client behavior and reported significant changes to ensure appropriate interventions.
- Coordinated recreational activities that encouraged social interaction and skill development.
- Provided emotional support to clients, fostering a trusting and respectful environment.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Personal Care Assistant
Public Partnerships
2025.05 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Provided emotional support to enhance client well-being and independence.
- Documented care plans and progress notes to ensure continuity of care.
- Collaborated with healthcare professionals to address client needs effectively.
Personal Care Assistant
Maxim Healthcare
2023.05 - 2025.05
- Implemented personalized care strategies to improve quality of life for clients.
- Trained new staff on best practices in personal care and safety protocols.
- Monitored client health status, reporting changes to relevant team members promptly.
- Developed strong relationships with clients, fostering trust and communication.
Certified Nursing Assistant
St.Ann's Nursing Home
2023.05 - 2024.01
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and safety of resident environments, following infection control protocols.
- Communicated effectively with residents and families regarding care plans and needs.
- Collaborated with healthcare team to support individualized patient care strategies.
- Documented patient progress and care activities accurately in electronic health records.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Personal Care Assistant
Unlimited Care LLC Agency
2018.07 - 2023.05
- Assisted clients with daily living activities, enhancing overall quality of life.
- Trained new caregivers on best practices and company protocols to ensure compliance.
- Implemented efficient scheduling processes, improving caregiver-client matching effectiveness.
- Advocated for clients' needs, facilitating access to community resources and support services.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Personal Care Attendant
All-American Home Care
2016.02 - 2018.07
- Responded appropriately to the physical, emotional and developmental needs of patients and provided companionship and a soothing comfortable environment as well as assist with daily living activities.
- Cared for clients with medical diagnoses and disabilities.
- Maintained and documentedaccurate records of patient care, condition, progress and concerns.
- Assisted with wound care for pressure ulcers, bed sores, sterile dressingsand surgical site wounds.
- Performedclerical duties, such as word processing, data entry, answering phones and filing.
- Transportedpatients in wheelchairs, gurneys,and assisted with ambulation and crutch walking.
Personal Care Aide (PCA)
Medical Solutions, Inc.
2010.08 - 2016.02
- Recruited, supervised,and trained individualsforemployment .
- Administered medications.
- Taught basic education principles while complying with IEP, goals and healthcare plans.
- 17 years experience with developmentally challenged children and adults.
- Participated in home visits, parent meetings and developmental screenings.
- Maintained records and communicated with family membersabout daily activities, behaviors and medicalrelated issues.
Education
Associate of Science - Human Service
Finger Lakes Community College
Canandaigua, NY2012
Skills
- Skilled in providing exceptional care to diverse patient population
- Compassionate PCA with more than 15 years of professional and personal experience
- Team player and works well independently
- HIPPA Compliance
- Exceptional organizational skills
- Positive and optimistic
- MS Office Proficient
Certification
- Medication Certified
- G-Tube and J-Tube Certified
- Universal Precautions Certified
- SCIP Certified
Timeline
Direct Support Professional
Heritage Christian Services
2025.06 - Current
Personal Care Assistant
Public Partnerships
2025.05 - Current
Personal Care Assistant
Maxim Healthcare
2023.05 - 2025.05
Certified Nursing Assistant
St.Ann's Nursing Home
2023.05 - 2024.01
Personal Care Assistant
Unlimited Care LLC Agency
2018.07 - 2023.05
Personal Care Attendant
All-American Home Care
2016.02 - 2018.07
Personal Care Aide (PCA)
Medical Solutions, Inc.
2010.08 - 2016.02
Associate of Science - Human Service
Finger Lakes Community College