Summary
Overview
Work History
Education
Skills
OUTSIDE OF WORK
Timeline
Generic

Callie Deaver

Waynesboro,VA

Summary

Compassionate Medical Receptionist with proven track record in high productivity and efficient task completion. Expertise in patient scheduling, medical billing, and maintaining confidentiality in record keeping. Strong communication and time management skills contribute to seamless healthcare operations and enhanced patient experiences.

Overview

2
2
years of professional experience

Work History

Receptionist

Body Essence Medical Spa
Staunton, VA
02.2024 - Current
  • Prepared charts for new patients, ensuring proper completion of all necessary forms.
  • Scheduled patient appointments, confirming accuracy of appointment times with providers.
  • Maintained confidentiality of patient information in compliance with HIPAA regulations.
  • Answered incoming calls and directed inquiries to appropriate medical offices or staff.
  • Assisted with filing medical records, ensuring accuracy of electronic files.
  • Ordered office supplies to maintain optimal inventory levels and support operations.
  • Straightened waiting room, promoting a neat and organized environment for patients.
  • Handled all patient invoices and took payments.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Count inventory levels regularly.
  • Resolved disputes between vendors providing services or products to the practice in a timely manner.
  • Collaborated with marketing team on campaigns designed to increase awareness of the practice among potential patients.
  • Reviewed employee time sheets for accuracy before submitting them for payroll processing.
  • Posted on social media channels, and updated the website as needed.

Retail Sales Associate

Cracker Barrel Old County Store
Waynesboro, VA
04.2023 - 02.2024
  • Tracked inventory levels daily, restocking items to ensure availability.
  • Demonstrated extensive knowledge of store products and services.
  • Maintained clean work environment through regular sweeping, dusting, vacuuming, and mopping.
  • Handled customer complaints professionally to enhance service quality.
  • Promoted special offers and discounts to drive additional purchases.
  • Organized product displays to attract customers and boost sales.
  • Greeted customers upon entry, providing assistance with their needs.
  • Performed cashier duties, including ringing up sales and processing payments.

Education

High School Diploma -

Penn Foster High School (Online Homeschool)
Scranton, PA
10-2022

Skills

  • Patient scheduling and medical record management
  • HIPAA compliance
  • Customer service and client relations
  • Office supply management and inventory tracking
  • Front desk operations
  • Organizational skills
  • Phone etiquette
  • Social media marketing
  • Retail sales and POS operations

OUTSIDE OF WORK

In my free time, I enjoy traveling and attending dirt track races. I also enjoy photography and making content for social media.  

Timeline

Receptionist

Body Essence Medical Spa
02.2024 - Current

Retail Sales Associate

Cracker Barrel Old County Store
04.2023 - 02.2024

High School Diploma -

Penn Foster High School (Online Homeschool)

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