Joa Janda
Kermit
Summary
Dynamic and results-driven professional with a strong background in repair and customer service, honed at K and K Home Services. Proficient in electrical system repairs and skilled in operating power tools, I excel in enhancing customer satisfaction through effective communication and problem-solving, consistently delivering high-quality results in challenging environments.
Overview
7
7
years of professional experience
Work History
Master Repiarman
K and K Home Services
03.2024 - 08.2025
- Maintained detailed records of repairs, parts used, and labor costs for accurate invoicing and inventory management.
- Contributed to the company''s positive reputation through exceptional work ethic, strong technical skills, and dedication to customer service excellence.
- Completed complex repair tasks under challenging conditions while maintaining strict attention to detail and quality control measures.
- Enhanced repair quality by utilizing proper tools and techniques in a timely manner.
Route Sales Representative
Frito Lay
01.2021 - 03.2024
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Collaborated with customers to identify needs and provided catered solutions
- Boosted revenues by upselling and cross-selling products to new and established customers.
Sales Associate
HEB Grocery Store
01.2019 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Certificate - HVAC Electrician
Wharton County Junior College
Wharton, TX08-2024
High School Diploma -
El Campo HighSchool
El Campo, TX05-2022
Skills
- Experienced in operating power tools
- Electrical system repairs
- Surface finishing expertise
- Skilled in assembling furniture
- Construction craftsmanship
- HVAC troubleshooting skills
Timeline
Master Repiarman
K and K Home Services
03.2024 - 08.2025
Route Sales Representative
Frito Lay
01.2021 - 03.2024
Sales Associate
HEB Grocery Store
01.2019 - 02.2021
Certificate - HVAC Electrician
Wharton County Junior College
High School Diploma -
El Campo HighSchool
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