Built and led the digital content team responsible for blending the art (design) and science (media) for hundreds of campaigns to drive business objectives, including sales, product launches, key category initiatives, cultural and seasonal moments, ultimately building upon the H-E-B brand to connect with Texans through innovative and effective storytelling, with a customer-first mindset.
- Creative Concepting and Execution: Led the creative team to evaluate strategic briefs, concept, and execute award-winning, platform-tailored campaigns. Guided ideation for impactful stories, efficient and expertly produced content, organized, goal-oriented media/creative mix, and monitored performance to make adjustments throughout campaigns.
- Insight-driven strategy: Practiced constant curiosity and an opportunistic mindset to study platform evolution, audience behavior by placement, and a holistic view of the current human mindset using tools, research, and a balance of instinct, experience, and data-driven insights.
- Relationship management: Acting lead for managed relationships with agency partners, production teams, key influencers, and vendor contracts, including project and budget oversight.
- Creative Collaboration: Launched and led the creative team of 50+ members in weekly creative reviews to streamline feedback, and nurture collaboration with teams across the business, including agency partners and internal stakeholders. Led brainstorming sessions and creative workshops for major key initiatives and campaigns.
- Leadership and mentorship: Fostered relationships with team members across the organization at every level to proudly serve as a trusted and valued partner, and gain understanding and perspective on different parts of the business.
- Influencer Marketing: Created and continuously evolved an award-winning influencer/creator marketing program with a tiered strategy to include bespoke relationships with hundreds of Texans, a core set of ambassadors, celebrity endorsers, and subject-matter experts, including the planning and execution of two in-person summit events.
- Innovation: Led with a 'what if' mentality to create memorable and effective stories that addressed the challenge in front but stayed rooted in overarching company objectives and opportunities.